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Vision Buick GMC
Rochester, NY
949 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 949 reviews
Verified Customer
October 28, 2024
Service is quick and the staff is friendly. Everyone is nice on service side. However, the waiting room and lounge area needs a big upgrade to be competitive. Everyone is nice on service side. However, the waiting room and lounge area needs a big upgrade to be competitive. More
by JC
Employees Worked With
Employee not listed.
October 26, 2024
Booked for our change, tire rotation and then repair electronics related to volume control. I ended up paying $380 for an oil change and tire rotation. The team did not repair the volume control stating electronics related to volume control. I ended up paying $380 for an oil change and tire rotation. The team did not repair the volume control stating it was not covered under standard warranty, despite owning the vehicle for under 1 year. The team then phoned me, attempting an up sell for wheel/tire issue for $1,800 which was not needed as confirmed by a local mechanic. Absolute worst experience. More
by aaronman007
Employees Worked With
October 25, 2024
The personnel in the repair area are very nice to deal with. Although I am still waiting for a new key tag. When I picked up my car there was on,ynone GMC key to give me. I am still waiting for the rep with. Although I am still waiting for a new key tag. When I picked up my car there was on,ynone GMC key to give me. I am still waiting for the replacement. Maybe the reader of this could help me. Thank you. Marie Davias More
by MARIEDAVIAS
Employees Worked With
October 21, 2024
Awful service, had an issue and staff (both service/ sales) on 5 occasions failed to communicate my used vehicle issue to management or resolve/ address the problem sales) on 5 occasions failed to communicate my used vehicle issue to management or resolve/ address the problem More
by Nate
Employees Worked With
Mike smith
October 16, 2024
The salesman was a very nice person to work with as he was knowledgeable about the car was knowledgeable about the car More
by skevaln
