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Vision Buick GMC

Rochester, NY

4.1
1,331 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 1,331 reviews

November 06, 2025

Everyone at the store was awesome. I traded my Tahoe in for a Yukon Denali And it couldn't have been any easier. Even the director of the vision group came out and said congrats More

by VORTEC585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haunia, mike chimera, Chuck hardy
Nov 07, 2025 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 03, 2025

Good environment good people good dealership People are easy to work with over there. Darren he's a good salesman. More

by NICKDELOVSKI
Recommend Dealer
Yes
Employees Worked With
Darren
Nov 04, 2025 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 03, 2025

Customer service was amazing and the guy that worked on my car named Dre did a phenomenal job keep up the great work More

by Kayla.antczak111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna
Nov 04, 2025 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 02, 2025

Service was great. I was in and out with no issues They were very pleasant to work with More

by MAG7324
Recommend Dealer
Yes
Nov 04, 2025 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 01, 2025

When i took my car in for service I stood waiting to be recognized using a walker for a long time. I had a nurse with me. I had to go out into another area to ask for someone to help me even though people More

by na56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Camp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hutt, Michelle P.
Nov 04, 2025 -

Vision Buick GMC responded

We appreciate your feedback and are eager to better your return experience.

November 01, 2025

Sale was handled by Rauni and financial was handled by Eric. Sales went fine financing was less then smooth. Had to make 2 return trips to the dealership to get the financing complete. Eric is nice to dea More

by Tee G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rauni Pacheli Rueda, Eric Pappert
Nov 04, 2025 -

Vision Buick GMC responded

"Tee G." does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 31, 2025

The Delivery was a Custom Factory Ordered GMC Sierra EV Denali Max with significant down-payment. I repeatedly requested, "HANDS OFF" upon Delivery. Do NOT Do Any Dealership Prep Whatsoever, NONE! The Deal More

by wwwxenunet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Camp
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Administrator Paperwork Guy, Nick S., Mike Hutt, Michelle P.
Nov 04, 2025 -

Vision Buick GMC responded

"Wwwxenunet" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Nov 04, 2025 -

wwwxenunet responded

See VIN 1GT40LEL5SU411136 ... So, i guess I'm not the only customer that many times clearly stated "Do Not Touch (My Factory Custom Order of a 2025 GMC Sierra EV Denali Max) AT ALL Upon its Long Long Awaited Delivery. No touch, no tinkering, no mods, No Touch! Bu still, the cobbled mess installation of a LoJack Tracker that disabled the ODB-2 due to pin damaged Wire Hi-Jack Patch-Cable Fumbled Twisted-Squeeze Mounting.

October 31, 2025

Staff was knowledgeable and friendly and provided service in a moderate amount of time. Confident that I received services as advised. More

by pmonahan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
Oct 31, 2025 -

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 29, 2025

I had to bring my vehicle in five times to have some touch up paint done, and it still is not perfect. More

by pineapplepalms
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick S.
Oct 30, 2025 -

Vision Buick GMC responded

"Pineapplepalms" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 29, 2025

Wasn't happy with their diagnosis, after doing research on my own I was able to solve the issue with my truck. More

by bdavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 29, 2025 -

Vision Buick GMC responded

We appreciate your feedback and are eager to better your return experience.

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