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Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
1,331 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 1,331 reviews

October 27, 2025

phill takes his time to explain everything you need to know i would highly recommend him for a salesman More

by pamela bolt
Recommend Dealer
Yes
Employees Worked With
phil pitts
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Oct 28, 2025 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 27, 2025

Thorough. And I hope honest! I going to be coming in for snow tires. See you soon More

by josettepellittiere
Recommend Dealer
Yes
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Oct 28, 2025 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 25, 2025

Very Professional No problems . Except the waiting room It would be nice to see a cooler or fridge with bottle water .Along with the same boring stuff on the television jazz it up a More

by trichmond218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S., Michelle P.
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Oct 28, 2025 -

Vision Buick GMC responded

Thank you for taking the time to provide us with this feedback.

October 24, 2025

Generously accommodated my needs as a walk - in customer. NYS inspection was done quickly as I waited. All involved were very courteous and acted as professionals keeping my needs as their highest priority. More

by dtcampagna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
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Oct 24, 2025 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 24, 2025

Failed inspection due to my car needing a computer update. It took a week to figure it out but they gave me a rental at no charge and didn't charge me for the service. More

by CLWITNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
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Oct 24, 2025 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 23, 2025

Frank went above and beyond to repair my2010 GMC Canyon. He contacted a junk yard to get a crucial part. More

by Jbacon6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
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Oct 23, 2025 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 20, 2025

Nice people and great customer service no problems there help me with everything I needed on my new vehicle. More

by rsndyjohnson607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Torres Joshua Garnish
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Oct 20, 2025 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 19, 2025

The service dept kept me updated with what was wrong with my truck. Called when it was done very nice employees to work with. More

by Cathy K
Recommend Dealer
Yes
Employees Worked With
Tom Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake was my sales person he was great to work with., Nick S.
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Oct 20, 2025 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 18, 2025

Too expensive for repairs. Saved $700 by going to other mechanic on my last visit More

by jodi.drone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick S.
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Oct 20, 2025 -

Vision Buick GMC responded

"Jodi.drone" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 17, 2025

Service very much improved lately. Great service girl when you arrive needs praise ( Think her name is Donna) More

by NANAHEATHERL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girl in reception, seperate desk, think her name was Donna. She was the best!
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Oct 17, 2025 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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