Vision Buick GMC

Tried to scam me for $$ after car passed safety inspection but failed emissions. Fixed emission issue but needed to drive and clear the fault code. Reinspection passed emission but dealer said I no inspection but failed emissions. Fixed emission issue but needed to drive and clear the fault code. Reinspection passed emission but dealer said I now needed new tires after safety passed 1 week earlier. Not sure this is even legal. More

Took care of my issue with quick response and action without charge. I didn't have to wait for appointment. without charge. I didn't have to wait for appointment. More

Everything was great they got me in and out in a time fashion and went above and beyond fashion and went above and beyond More

Frank Torres was very helpful fixing the problem I had. With my key fob and pump I had installed With my key fob and pump I had installed More

Appointment was set up quickly and work done same day. Communication with our service rep was great Communication with our service rep was great More

Have been called multiple times for a service visit or part that is in that doesn’t apply to my vehicle. Furthermore, have a TAC case open with GMC but they have not followed up with me to find out a solu part that is in that doesn’t apply to my vehicle. Furthermore, have a TAC case open with GMC but they have not followed up with me to find out a solution for my OnStar More

I had a great experience, would recommend Darren as well as coming back for future purchases. as coming back for future purchases. More

Car was not cleaned. Promised hood would be aligned correctly by collision got several xx story’s now afraid to take back because when I questioned him he said “ what are Promised hood would be aligned correctly by collision got several xx story’s now afraid to take back because when I questioned him he said “ what are you going to do hunt me down at Wegmans and kill me” that’s all I needed to hear. Not good for customer relations. Dealership never contacted me to ask how the work was done and to make it right. I don’t have time for other people’s stupid miscommunications and unwillingness to correct their mistakes. Thanks Frank . Was told by Mike B that collision would take care of all other issues with paint and Frank didn’t even want to listen to me saying it wasn’t on his work order. Why would anyone go back to have any more work done by him. Totally unacceptable but that was my choice to buy a car from Vision again. There was no customer care here. More

It was very crowded the day of my appointment but they got me done pretty quick. I was there about an hour and a half for my inspection. I appreciated it and they didn’t try to do any of that xxxxxxxx stu got me done pretty quick. I was there about an hour and a half for my inspection. I appreciated it and they didn’t try to do any of that xxxxxxxx stuff with air filters and stuff like that and clean my brakes, which I appreciate it More

I have purchased from there and had my car serviced there for over 10 years. I appreciate the friendly and upfront explanations of service as well as the quality of salespersons. I will probably use them in for over 10 years. I appreciate the friendly and upfront explanations of service as well as the quality of salespersons. I will probably use them in my next purchase. More