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Vision Buick GMC

Rochester, NY

4.1
1,320 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 1,320 reviews

September 12, 2025

Outstanding customer service. Fully explained the problem and solution via video. Repair done on-time. This is my second appointment with Vision. Came all the way from Ohio for th More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
Sep 12, 2025 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 12, 2025

Sales department works hard to find what you are looking for! Very knowledgeable, professional and takes care of their customers. They take service above and beyond. More

by Susan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tom Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rauni, Nick S.
Sep 12, 2025 -

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 11, 2025

Excellent service whenever I need to get my car fixed. . I would recommend family and friends. More

by CDWALKER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Camp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick S., Mike Hutt, Michelle P.
Sep 12, 2025 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 09, 2025

Darren made the process of getting my new car great. He went above and beyond More

by JESSICA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren sales associate
Sep 09, 2025 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 08, 2025

All I can say is the last experience I had with your dealership was less than good. From your sales department. That was trying to close a deal over the phone when I had never even seen the car or didn’ More

by jhoagland0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick S.
Sep 09, 2025 -

Vision Buick GMC responded

Thank you for bringing this to our attention, John. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

September 07, 2025

They took my vehicle in performed warranty work and called me as soon as my vehicle was ready. Great service writers great properly trained technicians and great followup. I would highly recommend thi More

by Warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S., Mike Hutt
Sep 08, 2025 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 07, 2025

Once I got passed the initial impression I ascertained from my intro; walking through the door for my first visit there, everyone I encountered there after & everything I experienced; was absolutely WONDE More

by werejusttalkin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
People not listed
Sep 08, 2025 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 07, 2025

Great service, very friendly nice waiting area while service is performed and they seem to generally care about the customers. More

by billsynyard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S., Mike Hutt
Sep 08, 2025 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 06, 2025

I have had service in the past and was satisfied. I just bought a car from vision and do not need service at this time. Will be calling soon to have wheel locks put on car!! More

by rlongoba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
Sep 08, 2025 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 06, 2025

Everyone is so very nice and kind and they get stuff done no matter what! They go above and beyond for what they do! I highly recommend them! More

by RIVALXRIVAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay, Mirna, Mike B
Sep 08, 2025 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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