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Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
1,369 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 1,369 reviews

July 08, 2026

Everything was easy. Able to get my vehicle in for service quickly Good customer service More

by Theblondephoenix
Recommend Dealer
Yes
Employees Worked With
Catherine
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Jul 09, 2026 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 08, 2026

Communication blows. Organization blows. General Manager blows. The entire experience with Vision Buick GMC blows More

by SLREITZ09
Recommend Dealer
No
Employees Worked With
Jake
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Jul 09, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 08, 2026

oil change and tire rotation was done in a very timely manner. Service personnel were friendly. More

by lorylks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with anyone other than service.
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Jul 08, 2026 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 06, 2026

From the time I walked into the dealership she was very helpful and answered every question and spent time with me. I have sent her 2 new friends and will keep doing so. More

by ANGELKITTY444
Recommend Dealer
Yes
Employees Worked With
MacKenzie Wood She was awesome
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Jul 08, 2026 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 05, 2026

Had to bring back car twice got a total of 6 hours to replace windshield wiper motor because they didn't have the parts the first time and then when i brought it back the second time they still didn't ha More

by ASHLEY_FALLATO
Recommend Dealer
No
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Jul 08, 2026 -

Vision Buick GMC responded

Thank you for bringing this to our attention, Ashley. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

July 02, 2026

Last month I bought the car in for an oil change, tire rotation and inspection. I think they forgot to do the oil change. My sticker wasn't changed and the time for an oil light is still on. More

by Cheryl
Recommend Dealer
No
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Jul 02, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 02, 2026

Stop sending me this survey! I have completed it twice. My review doesn’t get any better with the constant emailing and postal mail nagging me for an extended warranty. More

by VICTORIA35
Recommend Dealer
No
Employees Worked With
Tom Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 01, 2026

The entire process was very easy and seamless. Jake and Eric answered all my questions. . More

by lmmerzke
Recommend Dealer
Yes
Employees Worked With
Jake Blackburn and Eric Pappert
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Jul 02, 2026 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 30, 2026

They got us in on time and everyone was so nice I like the way I was treated More

by Healyjudy51
Recommend Dealer
Yes
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Jul 02, 2026 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 30, 2026

Vision Buick GMC was professional and customer service oriented during my time of purchase. I am truly happy the way the entire process was handled. More

by SESAY.S.YUSUF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Farr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Heister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Bielicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Garnish, Maria Huley, Gabrielle Wylie
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Jul 02, 2026 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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