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Vision Buick GMC
Rochester, NY
923 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 923 reviews
February 18, 2024
I am composing an email with all details I have filed a complaint with the attorney general, and will be copying the general manager, Kyle and the better business bureau complaint with the attorney general, and will be copying the general manager, Kyle and the better business bureau More
by EHOYT2
Verified CustomerEmployees Worked With
Kyle service manager
February 17, 2024
I booked my appt on line at vision jeep and accidentally showed up at vision gmc. We have a Yukon and a Jeep. Vision gmc never told me I was at the wrong location. As a result I was charged for my appt when showed up at vision gmc. We have a Yukon and a Jeep. Vision gmc never told me I was at the wrong location. As a result I was charged for my appt when I was planning on using my free oil change. More
by mjserdinow
February 16, 2024
It's not like the old vision gmc when I made appoint the person making the had no idea how long it would. When I got there they 2.5 hours at 2 hours they said it would 2 more hours, so I was there for hours person making the had no idea how long it would. When I got there they 2.5 hours at 2 hours they said it would 2 more hours, so I was there for hours on a part replasment. More
by jimtryan
Employees Worked With
February 06, 2024
My used car purchase went very smoothly. During the first week of ownership I discovered 2 service items that needed addressed. Frank and Ray in the service dept and salesman Jake really s During the first week of ownership I discovered 2 service items that needed addressed. Frank and Ray in the service dept and salesman Jake really stepped up. I could not be more pleased. Thanks to all. More
by pfarneth
Employees Worked With
Jake, Frank, Ray
January 19, 2024
I was very pleased with both the service and the selection of vehicles I had to choose from. My salesperson, Jeremy was very patient, understanding what I was looking for and taking the time to sho selection of vehicles I had to choose from. My salesperson, Jeremy was very patient, understanding what I was looking for and taking the time to show me vehicles meeting my criteria. I test-drove two, and could have driven more, but I decided on the one I liked. The actual delivery process seemed slow to me, particularly the financing part. It's been a long time since I financed a vehicle, so maybe this is the normal now, I just thought it would be quicker. More
by lauriedobson
Employees Worked With
Jeremy Garnish, Xavier (?) in Finance. I don't remember working with those pictured above.
January 19, 2024
Worst service ever, lies, lies, lies. Was even told by a service employee he did not want to progress through the company because he would have to lie. Will never use them and will tell Was even told by a service employee he did not want to progress through the company because he would have to lie. Will never use them and will tell everyone I can not to either. More
by qball1027
Employees Worked With
