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Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
924 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 926 reviews

January 19, 2024

Worst service ever, lies, lies, lies. Was even told by a service employee he did not want to progress through the company because he would have to lie. Will never use them and will tell More

by qball1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom C.
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 17, 2024

Kind and welcoming staff that accommodated all my wants and needs! Will definitely be going back for future purchases 😀 More

by jeremygarnish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Smith, Ashley Pierce, Michael Chimera
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Feb 01, 2024 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 17, 2024

Salesman wasn't pushy. Very polite helpful. Keep me informed during the whole process. Would use them again. More

by dba1062
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 16, 2024

This dealership was very helpful they also had what I was looking for and stayed in my price range More

by sgreen1970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 11, 2024

Rauni was a great salesperson. Worked closely with us to get the vehicle I wanted. Followed up as well. More

by LSCHICK10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rauni
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Jan 11, 2024 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 20, 2023

Staff is friendly and professional. But didn't check to make sure our vehicle was ready to go at pickup More

by seamus0428
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich was our salesman and an all right job
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Dec 27, 2023 -

Vision Buick GMC responded

We appreciate your feedback and are eager to better your return experience.

December 01, 2023

Excellent salesperson. Clean all around. Lot’s of inventory so you can view multiple choices. Helpful people but not over the top sales. More

by bobfile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Pitts in sales
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Dec 07, 2023 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 29, 2023

Good service and fairly quick to get my new vehicle, although there were a few missed things I had to do afterwards. More

by jordanamlott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Blackburn
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Dec 07, 2023 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 16, 2023

While I did not ultimately purchase a car from this dealership, I was moved by how willing everyone was to help me along my buying process. Pictures galore, videos on request, and a patient demeanor th More

by MTJR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Colleen
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Nov 16, 2023 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 14, 2023

My husband John and I had a great experience with our salesman Joe! He was funny, knowledgeable, and so helpful finding a vehicle in our Budget. He went above and beyond to make sure we were happy with o More

by Macmclew (John & Patty Lewis)
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph knight
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