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Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
1,320 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 1,320 reviews

April 23, 2026

Very seamless I'm shy Easy to work with. ...prices seem fair Very professional What did I tell you? More

by pdola41
Recommend Dealer
Yes
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Apr 24, 2026 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 23, 2026

Great dealership from prices to the people Will be doing service with the vision Buick gmc from now on More

by sunnysaini911203
Recommend Dealer
Yes
Employees Worked With
Vishaldip singh
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Apr 24, 2026 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 21, 2026

The car started shaking and would not go over 40. Then it went away. I brought it in the said the changed some links and did a realignment. I call with my concerns the problem is worse. Piece on the More

by TLARKINSHOBBS
Recommend Dealer
No
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Apr 21, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 20, 2026

Employees are very friendly, helpful and informative. Dealership up to date and has a friendly atmosphere. More

by marisadif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Farr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Heister
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2026 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 19, 2026

They took care of the issue as promised. Didn't charge me Process took about 30 minutes More

by david.mosher17
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Apr 20, 2026 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 18, 2026

Always a wonderful experience. They take care of me like family. Very accommodating people to work with. More

by RT24
Recommend Dealer
Yes
Employees Worked With
Phil Pitts
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Apr 20, 2026 -

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 18, 2026

Had an oil change and tire rotation- it would have been nice if they checked the pressure in all tires - all were below the recommended pressure More

by RLEMBO1
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 20, 2026 -

Vision Buick GMC responded

We appreciate your feedback and are eager to better your return experience.

April 16, 2026

It was good. Glad for short wait time. Appreciate the updates for up and coming maintenance. More

by BETH.KARNISKY
Recommend Dealer
Yes
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Apr 17, 2026 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 15, 2026

Warm and pleasant place to visit. I feel confident bringing my vehicle there.good luck. More

by gege570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Garnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad, service dept.
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Apr 16, 2026 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 15, 2026

I waited 3 hours to get 2 tires changed. One of the 'new' tires was low on air so had to go back to the dealership and the man who works in the service center just took my keys and said noth More

by JORDYNLARKINS
Recommend Dealer
No
Employees Worked With
Service center employees
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Apr 16, 2026 -

Vision Buick GMC responded

We value and appreciate your business, Jordyn. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

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