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Vision Buick GMC
Rochester, NY
944 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 944 reviews
May 31, 2022
I bought my GMC Sierra from a tent event that was put on by Vision Nissan. One of the benefits was free oil changes for life. I have always taken my truck to Vision Dodge/RAM & had never had an issue. I too by Vision Nissan. One of the benefits was free oil changes for life. I have always taken my truck to Vision Dodge/RAM & had never had an issue. I took it to this dealership for a oil change & potentially additional service needed for my inspection. They refused to honor my free oil change perk and said it would be $55. I'm not sure why different Vision dealerships will honor this, but not this location, especially sice I needed additional work. I went to this location twice and they refused me service both times. They also don't advertise that thier service department is open past 5pm, but all the techs go home at 5pm. I will not be recommending this dealership to anyone and will probably not be purchasing through any Vision dealership again. More
by T11485
Employees Worked With
Adam J.
March 26, 2022
I wrote to the dealership and was connected with Nancy. Nancy was a pleasure to work with and was able to coordinate the end of my current lease and fit me with the truck I had been searching for for month Nancy was a pleasure to work with and was able to coordinate the end of my current lease and fit me with the truck I had been searching for for months. I highly recommend her as your next salesperson and I will definitely be returning to her going forward. More
by Jwire
December 10, 2021
I recently had some work done on my 2021 GMC Sierra at Vision Buick.and GMC. Jordan and Louie kept me informed of the process as the work was being done. These two guys are top notch guys. I got my truck Vision Buick.and GMC. Jordan and Louie kept me informed of the process as the work was being done. These two guys are top notch guys. I got my truck back and it drives like a dream. Thanks Vision Buck and GMC for the good work on my truck and getting me back on the road. Sincerely, Kevin Kelley More
by kmk
November 23, 2021
Purchased two vehicles from this dealership in the same week. As I was driving my brand new truck down road I hear a knocking sound coming from the motor. I dropped it off at the dealership for them to loo week. As I was driving my brand new truck down road I hear a knocking sound coming from the motor. I dropped it off at the dealership for them to look at and come find out it needs a new motor after only having 6000 miles on it. It appears the GM had a bad batch of rods that were installed a some of the vehicles. And my truck appears to be one of the vehicles. The customer service that I have received has been horrible. No communication from the service department on how the progress is going. I was told two weeks to replace the motor and it has now been three and no timeframe on when the motor will be arriving to the dealership. I have been given the run around and lied to from the very beginning. It is costing me money each day that my truck is in the shop. I live on a farm and not having a truck that I used on a daily basis. I can’t believe that the dealership hasn’t done more to try to make this right. And yes I am still making payments on a vehicle that is sitting at the dealership. Not a happy customer. More
by kmk
Employees Worked With
Pete, Phil P., Jordan P.
November 05, 2021
The staff at Vision Buick did a great job for my daughter Heather, which she recommended Dan Frank to her sister Dana . She bought a car in which she said I should get my new lease at Vision Buick. I did and Heather, which she recommended Dan Frank to her sister Dana . She bought a car in which she said I should get my new lease at Vision Buick. I did and will pick it up tomorrow . Red, White and Blue Evisions. Thank you Dan Frank, Tom Camp and the staff at Vision Buick. The mark of excellence is a high standard, Tom Camp and his staff are that mark of excellence. Thank You Bill Storti More
by Bill Storti
Verified CustomerNovember 02, 2021
A great experience from start to finish! Everyone in the dealership was so helpful and friendly. Dan our sales man was amazing. I don’t want to shop anywhere else for cars. Ever. dealership was so helpful and friendly. Dan our sales man was amazing. I don’t want to shop anywhere else for cars. Ever. More
by STORTI.HEATHER
October 20, 2021
Service technician didn’t reset tire sensors after rotating so I ended up running on a nearly flat tire. I kept checking the one listed by the wrong sensor. When I told the dealership about this all rotating so I ended up running on a nearly flat tire. I kept checking the one listed by the wrong sensor. When I told the dealership about this all I got was a bunch of messages and calls about buying a new car - no apology or anything. I now think no one reads the comments they assume you want sales contacts More
by BITTINGER_C
Employees Worked With
