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Vision Buick GMC
Rochester, NY
949 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 949 reviews
Verified Customer
September 30, 2021
I already did a survey about my experience. I was very pleased with all Phil Pitts did to find a vehicle that filled all my "wants". Everyone was very organized and followed up. pleased with all Phil Pitts did to find a vehicle that filled all my "wants". Everyone was very organized and followed up. More
by paherman
Employees Worked With
Phil P., Mike C.
September 29, 2021
They treat you with respect and do not Try and sell you They treat you with respect and do not Try and sell you a service you don't need Like the former service manager would do. Moo They treat you with respect and do not Try and sell you a service you don't need Like the former service manager would do. Moo More
by foodschums
Employees Worked With
September 23, 2021
arriving for service for the first time at Vision with my new GMC Sierra pickup with 4984 miles on it. I entered the service area only one other customer was there paying his bill. There were two men standin new GMC Sierra pickup with 4984 miles on it. I entered the service area only one other customer was there paying his bill. There were two men standing behind the service counter and it took four to five minutes to be acknowledged. No good morning sir we will be with you shortly. Then only asked can I help you. After service was complete, I went to to pay my bill only to find out that I was charged for the oil and filter change which was free on my first visit. My service advisor Jordan Poluch had left the room and nobody else could remove the charge off my bill. finally he returned after about five minutes and when told the problem he did not look happy. After paying the corrected bill and leaving the dealership I headed east on route 441 and going through Penfield smoke started coming out from between the fenders and hood and front grill. After checking the temperature and oil gages which were reading normal I continued on. Still smoking by Wegmans I pulled into their parking lot and opened the hood to find spilled oil on the engine and exhaust manifold. I then continued on my way home. That was my first experience with Vision GMC service. More
by MCOLE0450
Employees Worked With
Jordan Poluch
September 10, 2021
Friendly. Not pushy. Would definitely recommend. Able to Friendly. Not pushy. Would definitely recommend. Able to find exactly what I wanted and turn the deal around in a timely manor. Took delivery on my l Friendly. Not pushy. Would definitely recommend. Able to find exactly what I wanted and turn the deal around in a timely manor. Took delivery on my lunch break and they made sure everything was ready to get me in and out as quickly as possible. More
by LG
Employees Worked With
Carl D., Jeff T.
August 31, 2021
Everyone at the dealership made the process super smooth. I didnt have to worry about anything because these people know what they are doing! Definitely recommend Vision GMC I didnt have to worry about anything because these people know what they are doing! Definitely recommend Vision GMC More
by CPELTON70
