Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Vision Buick GMC
Rochester, NY
916 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 916 reviews
Verified Customer
April 06, 2021
During my visits to Vision GMC / Buick, I have been treated with respect and courtesy by every one of their personnel. The wait time for service is reasonable and the Salesman knows me by name. It is a treated with respect and courtesy by every one of their personnel. The wait time for service is reasonable and the Salesman knows me by name. It is a sincere pleasure to be a Vision customer ! More
by PASARDANO1
Employees Worked With
Dmitriy A.
April 05, 2021
Dmitriy is the best sales person I have ever dealt with !! He walked me through ordering my new truck and made it a very enjoyable process. This review is a few months late as I just found this page when I !! He walked me through ordering my new truck and made it a very enjoyable process. This review is a few months late as I just found this page when I setup my first LOF for my new truck. If the service dept. is as good as the sales dept., then Vision is really the easy decision !! More
by Harold W.
Employees Worked With
Dmitriy A., Tim P.
April 03, 2021
With great customer service provided by service manager Adam Jean going the extra mile for us leaves us with a good feeling dealing with Vision. Adam Jean going the extra mile for us leaves us with a good feeling dealing with Vision. More
by RADBUICK
April 02, 2021
Yes, Absolutely Astonishing Service!!!I really like Yes, Absolutely Astonishing Service!!! I really like when a loaner car is provided until the repair is completed, most dealership will not do so, Yes, Absolutely Astonishing Service!!! I really like when a loaner car is provided until the repair is completed, most dealership will not do so, Thanks again!! More
by burchron57
Employees Worked With
Gerry
April 02, 2021
The service department is excellent. They installed a piece that was damaged on a new car that I purchased & they did it quickly & efficiently. Had no issues. The service manager, Adam Jean, was a plea piece that was damaged on a new car that I purchased & they did it quickly & efficiently. Had no issues. The service manager, Adam Jean, was a pleasure to deal with. They also washed my car before returning to me. Will return again! More
by SHARONLD16
Employees Worked With
Adam Jean
April 02, 2021
Service dept is awesome. Adam Jean did an outstanding job. He was very friendly and knew his stuff. I will definitely return to this service department job. He was very friendly and knew his stuff. I will definitely return to this service department More
by NANCEFIORINO
Employees Worked With
Adam jean
April 02, 2021
My experience exceeded my expectations. The knowledge and experience shown by Phil Pitts during the sales process was very helpful. My buying experience was a complete pleasure. experience shown by Phil Pitts during the sales process was very helpful. My buying experience was a complete pleasure. More
by p5355
Employees Worked With
Phil P., Jeff T.
