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Vision Buick GMC
Rochester, NY
958 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 958 reviews
June 27, 2021
The first time I brought my car in for a computer update for the rear differential and paid for new mats to be installed,they didn't even bother to vacuum the carpets first. I was a little disappointed with for the rear differential and paid for new mats to be installed,they didn't even bother to vacuum the carpets first. I was a little disappointed with the service. The second time I came for the six month service, which was free, I checked out and was told my car was outside and to just hit the lock button and head to the beep. Well,needless to say someone was also looking for their car and I was walking back and forth trying to find my car! Someone did see me and offered to help. I'm sorry but I shouldn't have to look for my car after service! There should be a designated area for people waiting for their cars and not go find it! More
by CLWITNER
Verified Customer
June 19, 2021
Excellent experience in all respects including all departments involved. I will return often for more of the same. Thank you very much to all all departments involved. I will return often for more of the same. Thank you very much to all all More
by spage111
Employees Worked With
Other Employees :
Dmitriy A., Tim P., Jeff T., Mike C., Alex C., Lou N., Adam J., Michael M., Judy V.
June 17, 2021
Needed a NYS inspection and fix for a leaky tire. John checked me in and out efficiently. Was told that the stem value was the problem and it was fixed under warrantee. Happy to have everything taken ca checked me in and out efficiently. Was told that the stem value was the problem and it was fixed under warrantee. Happy to have everything taken care of so efficiently and back in the comfort of my Buick. More
by ANTHONYT29
Employees Worked With
John and not sure who it was that told me about the tire
June 17, 2021
Came in for NYS inspection and lube, also asked to replace a bulb in the front on the driver side which was not done that day so I had to return another day replace a bulb in the front on the driver side which was not done that day so I had to return another day More
by DJS149
Employees Worked With
June 16, 2021
Dmitriy Akselrod was great. Very straightforward. The price was exactly what he said. He didn’t waste our time. We were impressed! Very efficient. Perfect price was exactly what he said. He didn’t waste our time. We were impressed! Very efficient. Perfect More
by FSTAMSKI
Employees Worked With
Dmitriy A., Jeff T.
June 15, 2021
Adam is top notch just as one would expect at Vision !! He was polite, friendly and very knowledgeable. Adam seems like he will do whatever is necessary to make the customer happy and I have to say I am on He was polite, friendly and very knowledgeable. Adam seems like he will do whatever is necessary to make the customer happy and I have to say I am one of those happy customers !!! I also have to mention Will was a great mechanic and very neat working on my 8,000 lb. baby !!! More
by Harold W.
Employees Worked With
Adam J.
June 11, 2021
From beginning to end I had a great experience at this dealership. My service representative was informative and experienced and explained all that I would need to have serviced and why. I will definitely dealership. My service representative was informative and experienced and explained all that I would need to have serviced and why. I will definitely be bringing my truck back as needed. More
by EScott
June 10, 2021
Great people and great customer service! Have been buying from Phil Pitts for over 20 years! You can’t go wrong buying from Phil at Vision! from Phil Pitts for over 20 years! You can’t go wrong buying from Phil at Vision! More
by lthorpe66
