
Vision Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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My Salesman was very helpful, respectful and patient with me. He took the time to answer all of the questions I may have had and explained anything I didn't understand. Everyone that I came in contact with me. He took the time to answer all of the questions I may have had and explained anything I didn't understand. Everyone that I came in contact with at the dealership was very friendly. More
Phil Pitts and the rest of his team were wonderful to deal with. Everything went as smooth as it could have. I will continue to do business there. deal with. Everything went as smooth as it could have. I will continue to do business there. More
I was due an oil change and had it done and was advised I was due a brake service and transmission fluid filtering. Unfortunately, in two weeks I was advised I was due the inspection. Had I waited, I could h was due a brake service and transmission fluid filtering. Unfortunately, in two weeks I was advised I was due the inspection. Had I waited, I could have done all at once. So in a couple of weeks, scheduled the inspection for 10:00. I came in and said I was here for the 10:00 inspection. He said do you want the brake job and transmission filtered. I said yes. They finished the job and I drove home. I noticed something strange on the decal. It didn't look right. On further inspection I saw it hadn't changed. I called and asked why the decal wasn't changed. They sort of indignantly said we didn't inspect it. I said, "That is why I brought it in". The fur kind of flew and I had to go back to the dealership and now get the car inspected. I wasn't charged for the inspection. I didn't appreciate two trips for the service. More
Excellent customer service! Our Salesperson Phil Pitts was great with us.. this is our 3rd time buying a car from Phil and always takes the time to help us. was great with us.. this is our 3rd time buying a car from Phil and always takes the time to help us. More
Sales people were great . The guys that actually service /work on the car are great. The guys upfront in the service area seam to want to try to sell you something that I fell I don’t need . Every time I b /work on the car are great. The guys upfront in the service area seam to want to try to sell you something that I fell I don’t need . Every time I bring the car in for service it’s always something. The reason I gave a 3 rating is because of the guys out back if it wasn’t for them. It would be a 1 . More
Salesperson was not of much help for saying 29 years of experience didn't know anything about vehicle options dealership rushed me out the door experience didn't know anything about vehicle options dealership rushed me out the door More
Everyone was very helpful and had product knowledge. They allowed us to take our time making the decision to lease the car. Very nice dealership They allowed us to take our time making the decision to lease the car. Very nice dealership More
Great experience! Cccc cccc cccc cccc cccc ccc cccc ccc ccc ccc ccc ccc ccc ccc ccc ccc I believe the requirement of 25 word minimum discourages participation in survey. ccc ccc ccc ccc ccc ccc ccc ccc I believe the requirement of 25 word minimum discourages participation in survey. More
I have to say I was impressed with the dealership. I was at a previous GMC dealership (not named) and would never go back after years of being there. But Vision and Phil my salesperson was professional, fr at a previous GMC dealership (not named) and would never go back after years of being there. But Vision and Phil my salesperson was professional, friendly, and was just willing to deal. I now own a 2021 Acadia Denali and loving it. This is my second one. More