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Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
1,354 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 1,354 reviews

May 15, 2026

Took a little too long to take possession of vehicle and waited till last minute to get CT registration as NY temp reg was expiring. Lack of communication on the latter aspect More

by RKBLACK103
Recommend Dealer
Yes
Employees Worked With
Joe Knight & Nikko Salce
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May 19, 2026 -

Vision Buick GMC responded

We appreciate your feedback and are eager to better your return experience.

May 14, 2026

Friendly, helpful, knowledgeable. Had one issue after the sale and they took care of it without question. More

by JPAS5687
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Smith
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May 14, 2026 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 13, 2026

Wanted me to do work on a leased vehicle that I felt was not necessary. Pushing me to do something I was not comfortable with More

by Lsherli2
Recommend Dealer
No
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May 14, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 13, 2026

I can usually get in for service within a week or so. Chad listens to my concerns about my vehicle and they are willing to work with me. More

by DANKOSUSAN
Recommend Dealer
Yes
Employees Worked With
Chad Haynes, he is a great rep to work with!
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May 13, 2026 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 09, 2026

The work was completed in a timely fashion. The work was completed in a timely fashion. I was kept informed of when my truck would be finished. More

by mustangkct1967
Recommend Dealer
Yes
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May 12, 2026 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 06, 2026

We always get the best service from Vision Buick GMC Prices are fair and the technicians do great work More

by WILLMIN98
Recommend Dealer
Yes
Employees Worked With
Will Render
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May 06, 2026 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 02, 2026

Darrien was excellent. He was not pushy he explained everything and he sold me the car More

by DARRENFULLER18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrien Fuller
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May 05, 2026 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 01, 2026

The service dept has been good but when I purchased the car it was a disaster! Cat wasn't clean, salesman basically 'ditched me' for another customer on delivery & the manager did nothing when I complained More

by RHINOSFAN23
Recommend Dealer
Yes
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May 01, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 30, 2026

3 trips to fix a recall and then a rush job to fix a fault in the collision avoidance system. More

by Pmiggy
Recommend Dealer
No
Employees Worked With
Service manager and writer.
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May 01, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 29, 2026

I was throughly impressed with the customer service. ..they got me right in and fixed my problem and had me back on the road again in a very short period of time... More

by ANDREWENGLERT90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Heister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
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Apr 29, 2026 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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