
Vision Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I'm a long time customer and have never had a bad experience with the service department.......from Michelle, Jerry, Jim through to the techs, they are great. regards, Denis Gurnett experience with the service department.......from Michelle, Jerry, Jim through to the techs, they are great. regards, Denis Gurnett More
I have been a customer of the service department for more than 15 years. The service is always fast, friendly, courteous, and timely. They know my needs and seek to provide me with the service package I need than 15 years. The service is always fast, friendly, courteous, and timely. They know my needs and seek to provide me with the service package I need. More
We purchas our truck there and keep going back for oil changes, they keep us up-dated on our truck. We love our dealer and take our used car to them..... Kim changes, they keep us up-dated on our truck. We love our dealer and take our used car to them..... Kim More
I enjoy doing business with this dealership/service department. Everyone is very friendly and helpful and the shuttle service is very convenient. Anytime I have an issue with my car they are very thor department. Everyone is very friendly and helpful and the shuttle service is very convenient. Anytime I have an issue with my car they are very thorough about explaining the problem. More
They took on Saturn service when my dealership closed, and they could not have been nicer. I am always treated well when I appear for my service appointments. They have a nice waiting area with tv, magazi and they could not have been nicer. I am always treated well when I appear for my service appointments. They have a nice waiting area with tv, magazines, beverages and bathrooms nearby. They always come and explain to me what they found or what other service they think I might need. I especially appreciate that, since it's something that was often missing in the past (before Saturn). They do their best to investigate or fix anything I mention, even the little stuff (like the brake pedal squeaking). When Saturn closed I had a choice of service dealers, and I'm very glad I chose Bob Hastings Buick. More
Advertised oil change and tire rotation of $29.95. My bill came to $48.15. I calculate $37.75. Why was it $10.40 more than advertised?? bill came to $48.15. I calculate $37.75. Why was it $10.40 more than advertised?? More
Yes, It's an outstanding Dealership with quality throughout! Always exceeds my expectations whether I'm pressed for time, or need extra work performed on my vechicle. They are always accommodating. throughout! Always exceeds my expectations whether I'm pressed for time, or need extra work performed on my vechicle. They are always accommodating. It is also conveniently located off route 441 and the expressway. More
Called this AM & they got me right in. Courteous as Called this AM & they got me right in. Courteous as always & helpful. Found an issue I did not know about & will have it fixed next week. Called this AM & they got me right in. Courteous as always & helpful. Found an issue I did not know about & will have it fixed next week. More
Not sure if my first attempt at a review went through or not, so I'll try again. Hastings is the best dealer I've ever worked with, especially in terms of service. We purchased a car from Hastings because o not, so I'll try again. Hastings is the best dealer I've ever worked with, especially in terms of service. We purchased a car from Hastings because of the great service we've gotten. Keep up the great work! More
Great experience, Steve Page is the best. No pressure, no BS, very helpful. The process couldn't have been easier. I will definitely return when it's time for the next new car. no BS, very helpful. The process couldn't have been easier. I will definitely return when it's time for the next new car. More