Vision Buick GMC

I was very happy with my service,it was quick and efficient. My shuttle driver home was extremely kind and friendly. The staff at the dealership were all very friendly and accomodating. efficient. My shuttle driver home was extremely kind and friendly. The staff at the dealership were all very friendly and accomodating. More

They are always thorough, and help me to keep our VUE in top shape. I depend on them to identify any issues that need attention so as to keep us safe. top shape. I depend on them to identify any issues that need attention so as to keep us safe. More

I brought my 2006 Ion for it's first NYS inspection in 4 years because I was living in MD until last month. I was treated respectfully, curteously and professionally by everyone I met. Even though I had t years because I was living in MD until last month. I was treated respectfully, curteously and professionally by everyone I met. Even though I had to pay over $900 for work and parts to pass inspection, I fully realize that was beyond your control and necessary and I again commend everyone who helped me. More

The amount of time required to complete the paper work after the service is completed needs to be reduced. My car was brought outside at least 15 minutes before the i was called to pay for service. With t after the service is completed needs to be reduced. My car was brought outside at least 15 minutes before the i was called to pay for service. With today's life style people need to be in and out as fast as possible. More

I keep coming back to Hastings because they are always so courteous and professional. They keep me well informed of my car's service maintenance needs, and I trust what they say. That is very important to me courteous and professional. They keep me well informed of my car's service maintenance needs, and I trust what they say. That is very important to me as a person who has very little knowledge of auto mechanics. More

My serivce visit would of been better if the tire I needed was in stock and I didn't have to come back. I know you can't stock everything but this is the 2nd time I had to re-schedule to come back beca needed was in stock and I didn't have to come back. I know you can't stock everything but this is the 2nd time I had to re-schedule to come back because parts were not in stock. Last time it was brake parts. More

Jerry is a pleasure to work with. He greets you when you come in, gets your car in good order and thanks you for your business. come in, gets your car in good order and thanks you for your business. More

The staff at Bob Hastings has always been pleasant, and willing to assist me in anyway they can. I can't remember ever having to bring the car back because they didn't do the job correctly in the initial willing to assist me in anyway they can. I can't remember ever having to bring the car back because they didn't do the job correctly in the initial visit. They are a great bunch of people, including the Service Receptionist More

The service is always good here, they take the time to get it right in a courteous and professional manner. My new Buick has had a few very minor problems and they are always taken care of. get it right in a courteous and professional manner. My new Buick has had a few very minor problems and they are always taken care of. More

Having never leased a car before, I was very apprehensive about the process. However, Dmitriy Akselrod immediately put my concerns to rest. He explained every detail of the process and answered all of my que about the process. However, Dmitriy Akselrod immediately put my concerns to rest. He explained every detail of the process and answered all of my questions about leasing. He not only searched for the Verona with the exact options I wanted in the Buick database, he also kept me constantly updated about it whereabouts and I had the car within a week! When I came to pick it up, Dmitriy spent over a hour with me going over the dashboard controls and how things worked. He then set up the Sirius satellite radio and ON STAR services (which, by-the-way, are free to me with the the 2-year lease along with the first payment being made by Buick...how GREAT is that!) He also walked me through the service department and introduced me to the people there so I would know where to go for car maintenance. On the financial side, R C Cavalcanti answered all of my questions about the credit check, the lease signing and the process of returning the car at the end of the lease. He was very informative, friendly and efficient. This has been a wonderful experience...Dmitriy, R C, everyone in the Service Center were very professional, forthright and friendly. By the way, the car is BEAUTIFUL, it rides like a dream and everyone loves it. Bob Hastings Buick was certainly a lucky choice for me!! More