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Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
1,305 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 1,305 reviews

March 20, 2026

Amazing experience they always take great care of me here. I will recommend everyone to this dealer More

by KARENDDRIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan F., Nancy C-L., Nick S., Mike Hutt, Michelle P.
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Mar 20, 2026 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 19, 2026

Multiple great experiences there I have leased multiple vehicles from them with no issues Great dealership More

by RT24
Recommend Dealer
Yes
Employees Worked With
Phil Pitts
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Mar 20, 2026 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 19, 2026

Everyone was great to work with and stayed late until every thing was finalized. It was a quick and smooth process from start to finish. More

by IAN.GOKEY
Recommend Dealer
Yes
Employees Worked With
Rich and Jeffery
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Mar 19, 2026 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 15, 2026

From entering to leaving the dealership, everything was taken care of. Phil Pitts is a fantastic salesman to work with. He didn't over embellish at all. He was knowledgeable, courteous and compassionate fo More

by MRCALIPI
Recommend Dealer
Yes
Employees Worked With
Phil Pitts
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Mar 17, 2026 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 15, 2026

straightforward, honest with a great combo of customer service spiced up with competent personnel. Good pricing strategy still leaving room for negotiation. Mike Borrelli and Jay the manager get bonus poi More

by SANT0982
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
mike borrelli and Jay
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Mar 17, 2026 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 13, 2026

It was ok. Not the best vehicle buying experience I have ever had. He was a nice guy More

by MACKBATZ
Recommend Dealer
Yes
Employees Worked With
Mike
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Mar 17, 2026 -

Vision Buick GMC responded

We appreciate your feedback and are eager to better your return experience.

March 13, 2026

Awesome and very fast! The customer service was awesome and the service was very fast! More

by DECARROGREENE
Recommend Dealer
Yes
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Mar 13, 2026 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 11, 2026

On time, completed all tasks, explained all problems thoroughly, and all within budget. Excellent work. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
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Mar 12, 2026 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 11, 2026

The experience is poor. I felt like they tried to take it advantage of our customers. They seem deceitful and deceptive if you'd like to give me a phone call I'll get into t More

by DANNIE.MATHIS
Recommend Dealer
No
Employees Worked With
Angelo
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Mar 11, 2026 -

Vision Buick GMC responded

Thank you for bringing this to our attention, Dannie. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to our President of Sales and to the General Manager of the dealership.

March 10, 2026

Quick courteous service. Waiting room clean, bright and good coffee! I will come back for service. More

by PEGGYANN.KLINGLER
Recommend Dealer
Yes
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Mar 11, 2026 -

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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