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Vision Buick GMC - Service Center

Rochester, NY

4.0
679 Reviews

679 Reviews of Vision Buick GMC - Service Center

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June 05, 2025

They are great always welcome me by name even when I just stop in Great service with Ray and Luis More

by robin517
Recommend Dealer
Yes
Employees Worked With
Ray
Jun 11, 2025 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 04, 2025

All work was done as planned. I was informed how long it would take. It was a little longer but I was updated by the service manager. No problem. More

by elongoba02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

From scheduling to the actual appointment, all went smoothly. The wait was not too long and then I was on my way. More

by TSNIMS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Bring back shuttle service or provide Uber service for customer also option for mechanical maintenance in Saturday More

by vineyards.na
Recommend Dealer
Yes
Employees Worked With
Nick S.
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Appointment scheduling was easy. They started the service on time and completed it quickly. I was kept up to date with the process and completion time frame. Very friendly and helpfu More

by shirlharrin
Recommend Dealer
Yes
Employees Worked With
I didn’t work with any of the people listed.
May 31, 2025

I am impressed and trust your service very much. You always are right on target with online reminders about service. L More

by thay57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

I had an urgent loss of air in tire. Dannielle was able to squeeze me in on a Saturday. Glad to have it taken care of. More

by dawabrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dannielle
May 24, 2025

The dealership is good. It’s the service center that I had a problem with. I was having my back up camera replaced. The guy said that it Wouk take an hour and a half. But t More

by kellyslaterp
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I can’t remember who took care of me.
May 24, 2025

I have immediate attention & Mrs. Donna goes the extra mile for customer satisfaction. Thank you More

by sbrbrt224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna
May 22, 2025

They have a wonderful executive manager! The rest of the staff are great too! Always clean. More

by JULES1323
Recommend Dealer
Yes
Employees Worked With
Michael Chimera
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