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Vision Buick GMC - Service Center

Rochester, NY

4.0
639 Reviews
Call Service Center (585) 673-7223

639 Reviews of Vision Buick GMC - Service Center

Sort by
April 25, 2025

Easy, fast and no hassles Easy, fast, no hassles and got the vehicle I wanted for what I wanted to pay. More

by ccbrad523
Recommend Dealer
Yes
Employees Worked With
Rauni Pacheli Rueda
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Apr 25, 2025 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 25, 2025

Always efficient and friendly! Easy to make an appointment and technicians are first rate! Waiting area clean and comfortable. More

by CDENNISB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Service Dept.
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April 25, 2025

Claimed they didn’t know I was getting dash cam installed, said it could take hours I agreed to wait, the tech must have rushed cracked my windshield, did not hide cable well and cut my rug to inst More

by Falandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Blackburn
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April 24, 2025

Great customer service. Loved seeing the videos from the technician too. Text updates were also helpful. More

by Meaghersnow
Recommend Dealer
Yes
Employees Worked With
Kathryn
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Apr 25, 2025 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 21, 2025

My experience was great. As I was waiting, she always came and gave me an update on my vehicle More

by BerniceMccullough
Recommend Dealer
Yes
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Apr 23, 2025 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 13, 2025

Vision sows precise and thorough workmanship. They are prompt and consistent delivering when and how promised. Pleasant staff More

by cconnor10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 11, 2025

I’ve been with this dealership for years due to their sales and service departments. More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 10, 2025

They’re welcoming, do the job right, are on time communicative, helpful and return the car clean and well protected. More

by 1940gp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikey Borrelli
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Apr 16, 2025 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 10, 2025

I always have a great experience here. And I love my Buick! Everyone in the service department is very helpful and nice. Thank you. More

by italiatribunella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 09, 2025

Courteous, professional, and timely. Able to drop the car off overnight and it was ready as promised. More

by laperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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