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Vision Buick GMC - Service Center

Rochester, NY

3.9
398 Reviews

398 Reviews of Vision Buick GMC - Service Center

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July 21, 2011

Jim is always easy to work with and goes out of his way to accomodate me if he can. I appreciate his effort to recharge my air conditioner on short notice. More

by Richard Kindler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Pelosi, Jim Pilosi
July 20, 2011

The reason for my price rating: Job quoted @ $132, actual cost was $172. I am happy with the repair and the promptness of the service. Note: I did not ask about the price difference at the time of service. More

by RRDAVE36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry, Jerry Harden
July 11, 2011

Bob Hastings service department is always friendly and willing to help. I have both my vehicles serviced here regularly. They do there best to accomodate More

by jake72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Jim Pilosi
June 30, 2011

Always get the best service from the friendly, knowledgeable staff. They told us about the promotion for 3 free months of Turn-by-turn navigation system, even for current customers. More

by VJHuff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Jerry, Michelle, Angela, Jim Pilosi, Jerry Harden
June 30, 2011

Very pleased...Envoy runs like a champ...thank you! We were without a vehicle for weekend, and would now schedule earlier in week...that was only negative. More

by cindy handley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi, Jim Pilosi
June 26, 2011

I was unhappy with GM because they sent me a coupon for a free oil change that the dealership could not honor because the vin number was that of my buck century that I have not had since June 2010. the de More

by fran o'neill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele and Jim, Jim Pilosi
June 15, 2011

Saturn Owner who transitioned to Hastings after Saturn Dealership was closed. Service visit was for an oil change. Was in and out in 30 minutes. I have been very pleased with all of the work performed More

by murphyc52
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry, Jerry Harden
June 06, 2011

The personal and the service were of good quality. The only problem was with the time factor, The service was scheduled in advance to be done on 1 June 2011. The vehicle was delivered on 30 may 2011 for s More

by W.Woodside
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Pekosi, Jim Pilosi
June 06, 2011

The people there were very good with explaining why my The people there were very good with explaining why my truck failed the inspection, I will bring it back and have some work done. The staff has alwa More

by Mark E. Jenks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim , Jim Pilosi
May 27, 2011

Thank you it is nice to see customer service is still alive. Hastings treats you like a customer and not like a dollar sign. Keep up the good work. I have been apart of Bob Hastings family since I was a More

by hmerritt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
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