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Vision Chrysler Dodge Jeep Ram

Rochester, NY

4.1
1,222 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,222 reviews

March 13, 2021

Dan never ceases to be the best Service Tech! Work great and problem solved. Always a pleasure. What else can I say!!!!!!! A diamond in the rough! More

by ceal58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P.
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi! We couldn't agree with you more, Dan is fantastic! We appreciate your kindness and thank you for choosing the Vision Automotive Group!

March 12, 2021

In and out quick . Rverything done great. I book online show up and everything gets taken care of . Too bad you can not get more parking. Dealership kind of cramped More

by BLAKELY18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill W., Elizabeth L.
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Our service department holds its services to highest of standards and always tries to work efficiently and quickly. We are happy you found this to be the case during your visit!

March 09, 2021

Dealership was great to work with, low pressure fair pricing great follow through and an overall welcoming environment! Would highly recommend and will definitely return for service. More

by YANKEES8969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe P., Ron K., Paul Scarpulla, Dan G., Elizabeth L., Dan P., Brendan Schwartz, Scott B., Robert Crowder
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

We are happy to hear that you had a wonderful experience! Your recommendation means so much to us and we're so happy to have earned it. We hope to see you soon!

March 09, 2021

Service dept. Is fantastic! Ron always is friendly and personal and professional He always goes above and beyond to make sure you understand the work that is being done to your vehicle. His service writer More

by GENNYLIGHT55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Poluch, Ron K., Elizabeth L., Dan P., Brendan Schwartz
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi! We couldn't agree with you more, Ron is fantastic! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We thank you for the wonderful review and look forward to your next visit!

March 08, 2021

Your staff is very friendly and helpful. We came in for an oil change and inspection. Took an hour as expected and left with no issues what so ever. We had a bad experience with another dealership not reso More

by striker444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth L.
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

We're so glad that we were able to go above and beyond your expectations and sincerely thank you for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

March 08, 2021

Jeff was helpful and and answered all my questions. This is the 2nd lease between my husband and I; 4th lease within the family. My husband will be there next when hos lease is up and we look forward to dea More

by CKNIG11
Recommend Dealer
Yes
Employees Worked With
Paul Scarpulla, Jeff F.
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi Cathy! Thank you for your 5 star review! We appreciate you and your family for your continuous business!

March 08, 2021

Prompt service, great quality, ideal conditions to sit and wait for the work to be completed. Can't recommend any VISION dealership enough. I will continue to keep coming. More

by LORI.LOCKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth L.
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi Lori, we're glad to hear you enjoyed your visit! Customer satisfaction is our top priority so it is amazing to hear we have achieved this! Have a wonderful day!

March 08, 2021

Loving my new Jeep! The overall process was pretty easy once finance details were discussed. Eric was very knowledgeable about the Wranglers and I felt like he was an honest reference to the product! More

by LINDSAY C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe P., Dan G., Eric D.
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi Lindsay, we are so glad you had such a great experience here with Eric! We appreciate your business and hope you are loving your new Jeep!

March 08, 2021

Our salesman was fine, no issues with him at all. I would never trade in another vehicle to this dealership, we were honest about our car, we were told it wasn’t worth anything to them and it would be sent t More

by MER3859
Recommend Dealer
No
Employees Worked With
Pat M., Paul Scarpulla, Scott M.
Mar 25, 2021 -

Vision Chrysler Dodge Jeep Ram responded

It is very disappointing for me to hear that your experience was anything less than great. I would like to extend my sincerest apologies and encourage you to contact me so we can discuss this matter further. Please call me so I can help to rectify this situation for you. You can reach me at 585-509-1200, my name is Dan and I am the owner.

March 08, 2021

I love the whole vision team. Normally people can't say that about a dealerships service department. I recommend my mechanic James Baker at Vision Jeep in Penfield to everyone I know. I live in Hamlin and More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Baker in the Service Department - 5 Stars, Bill W., Joe P., Paul Scarpulla
Mar 10, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi Kelly, thank you so much for taking the time to write out such a great review of James and the rest of the Vision team! We appreciate your support and your continuous business with Vision Chrysler Dodge Jeep Ram of Penfield!

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