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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,226 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,226 reviews
March 04, 2021
Bill Watt was great to work with. He made me feel like I was the only customer in the room. Would highly recommend! There’s no “i” in team, but there is in Bill! was the only customer in the room. Would highly recommend! There’s no “i” in team, but there is in Bill! More
by JAWSTN
Verified CustomerEmployees Worked With
Bill W.
March 04, 2021
Great service! Was able to wait on site (during COVID). They got me in quickly for an appointment, quick diagnosis and same day repair. Very happy with the service. They got me in quickly for an appointment, quick diagnosis and same day repair. Very happy with the service. More
by lisa.enos
Employees Worked With
I don't know, they didn't introduce themselves
March 04, 2021
Amazing customer service provide all the time we go. Dan Is the best customer services person on that place we really want to say thanks for always being kind and so helpful Is the best customer services person on that place we really want to say thanks for always being kind and so helpful More
by BAEZJOSMEY
Employees Worked With
Dan P.
March 04, 2021
The service was as good as I could have hoped given difficult circumstances. Jordan handled everything well and communicated backorder info as best he couuld. difficult circumstances. Jordan handled everything well and communicated backorder info as best he couuld. More
by thailer0
Employees Worked With
Jordan Poluch
March 04, 2021
By far the best experience ever for purchasing a new truck. All employees there are top notch and very professional. Will return when ready for another new truck truck. All employees there are top notch and very professional. Will return when ready for another new truck More
by RANGERMAC69
Employees Worked With
Eric deitl, Joe P., Paul Scarpulla, Dan G., Scott B.
March 04, 2021
Fantastic customer service every time! These gentlemen always accommodate customers by providing quick, responsive and effective services, even on short notice. i need to know my Jeep is ready to go, and always accommodate customers by providing quick, responsive and effective services, even on short notice. i need to know my Jeep is ready to go, and there is never a doubt after coming in for regular maintenance. Thank you! More
by DCAMPANELLA
Employees Worked With
Joe P., Dan P.
March 04, 2021
You have a really great super Friendly staff and super quick service! And why does this need to be 25 words. That seems a little ridiculous. :) quick service! And why does this need to be 25 words. That seems a little ridiculous. :) More
by mrsaimeephalen
March 04, 2021
Took my jeep in for a specific service, which I identified. Their technician decided it was something else... which was fixed for almost $1000. Then, still not working correctly and, guess what, th identified. Their technician decided it was something else... which was fixed for almost $1000. Then, still not working correctly and, guess what, the thing I specifically took it there for now needs to be replaced as well... even more money. Supposedly the service manager "investigated" and determined that, no surprise, they did nothing wrong and somehow my jeep needed all of this work for one small issue. If I had known that repairing a minor issue would end up being this expensive, I would NOT have gotten the work done. Don't feel I can trust them anymore at this point. It is unfortunate, since I have not had issues in the past. More
by trish p
Employees Worked With
Dan P.
