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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,249 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,249 reviews
March 04, 2021
Fantastic customer service every time! These gentlemen always accommodate customers by providing quick, responsive and effective services, even on short notice. i need to know my Jeep is ready to go, and always accommodate customers by providing quick, responsive and effective services, even on short notice. i need to know my Jeep is ready to go, and there is never a doubt after coming in for regular maintenance. Thank you! More
by DCAMPANELLA
Verified CustomerEmployees Worked With
Joe P., Dan P.
March 04, 2021
You have a really great super Friendly staff and super quick service! And why does this need to be 25 words. That seems a little ridiculous. :) quick service! And why does this need to be 25 words. That seems a little ridiculous. :) More
by mrsaimeephalen
March 04, 2021
Took my jeep in for a specific service, which I identified. Their technician decided it was something else... which was fixed for almost $1000. Then, still not working correctly and, guess what, th identified. Their technician decided it was something else... which was fixed for almost $1000. Then, still not working correctly and, guess what, the thing I specifically took it there for now needs to be replaced as well... even more money. Supposedly the service manager "investigated" and determined that, no surprise, they did nothing wrong and somehow my jeep needed all of this work for one small issue. If I had known that repairing a minor issue would end up being this expensive, I would NOT have gotten the work done. Don't feel I can trust them anymore at this point. It is unfortunate, since I have not had issues in the past. More
by trish p
Employees Worked With
Dan P.
March 04, 2021
The service department is as friendly and knowledgeable as they can be. Will never do service anywhere else. Customer for life. I have other brand vehicles and they still take care of me. as they can be. Will never do service anywhere else. Customer for life. I have other brand vehicles and they still take care of me. More
by rmoraza
March 04, 2021
Joe was amazing. Best sales specialist we have dealt with. Made us feel comfortable and rig it at home. Would always recommend this dealership to family and friends. with. Made us feel comfortable and rig it at home. Would always recommend this dealership to family and friends. More
by RBLAESSIG0
March 04, 2021
Routine maintenance for oil change and tire rotation. Dropped off and picked up w/o any issues. Scheduling appt was easy and very satisfied w/ whole process. Dropped off and picked up w/o any issues. Scheduling appt was easy and very satisfied w/ whole process. More
by GOLFMAN0
March 04, 2021
This is my fourth vehicle from this dealership. By far working with Joe Cicone was best experience I've had. Hands down. Will work with Joe again. working with Joe Cicone was best experience I've had. Hands down. Will work with Joe again. More
by TERRY_SORBO
March 04, 2021
It’s all about 1 thing- exceeding expectations! I worked in Health Care and exceeding expectations was expected, and demanded! Vision Dodge rang the bell on this one! in Health Care and exceeding expectations was expected, and demanded! Vision Dodge rang the bell on this one! More
by TONYSYL
Employees Worked With
Pat M., Joe P., Dan G.
March 03, 2021
Flexible, responsive, fast, and fair! I felt comfortable and trusted their assessments and recommendations. Would definitely recommend to family and friends, and will use again. and trusted their assessments and recommendations. Would definitely recommend to family and friends, and will use again. More
by jasonw517
Employees Worked With
Other Employees :
Cannot recall actual mechanic/technician, but he was excellent., Ron K., Elizabeth L., Dan P., Brendan Schwartz
February 27, 2021
Just got an oil change and rotation of tires. Very quick service with no problems in the service area. Also, all were very professional with smiles. service with no problems in the service area. Also, all were very professional with smiles. More
by Cban712
Employees Worked With
No one in particular.
