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Vision Chrysler Dodge Jeep Ram

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
1,234 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,234 reviews

October 12, 2024

A better follow up and follow thru plan would (more direct) for customers to understand. More

by LEOPARDSMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe C.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim D.
3.0
This rating includes all reviews, with more weight given to recent reviews.
John S.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy S.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Torres
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October 11, 2024

Service team was good Technician were very good. Price very high, will question coming back. More

by antrita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Torres
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October 11, 2024

The salesman was excellent and explained the repair very thoroughly. I appreciate the time he took to inform me. More

by joanne.hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Torres
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October 11, 2024

Informative service desk workers. Accurate time assessments. Scheduled service quickly and easily. Been coming here for all my service More

by jeremy.jamieson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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October 10, 2024

I had a great experience servicing my vehicle at the Vision Dodge Location! I would recommend highly! More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Gonzalez , Frank Torres
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October 07, 2024

Had my oil changed Good customer service It was odd when my Jeep was ready, it was parked in the last row by the trees-#302 or 304 sign was still on rear view mirror, steering wheel, seat and floor pro More

by LADYBAKE07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 06, 2024

Staff was friendly and informative. I appreciate that they come find in the waiting area More

by JAW7553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know a name, but service dept
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October 06, 2024

Great service this was for a recall service. They arranged for a Uber ride. Made the whole ordeal comfortable. More

by SIZZLING70S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Torres
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October 03, 2024

Worst service experience ever, no shuttle, broke exhaust pipe during recall for catalytic converter refused to fix, saw many bad reviews with similar experience, will never return to this dealership or any More

by cristoforogeraci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim D.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Torres
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October 01, 2024

The issue was taken care of and fell under our extended coverage. Courteous attentive staff. More

by PROGALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Torres
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