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Vision Chrysler Dodge Jeep Ram

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
1,235 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,235 reviews

August 04, 2024

They are very helpful and polite. Waiting time was minimal. This is my 2nd vehicle with them. More

by NANAWELCH06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe C.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim D.
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 03, 2024

This is the best Dodge/RAM service center I've found in Rochester. The manager and staff were helpful, and had the oil change, brakes and tailgate for my RAM 3500 done within a few hours. The quality of th More

by aaronsteans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Torres
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Aug 07, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 02, 2024

The team was accommodating and professional. They made sure to keep me informed throughout the entire process. More

by JOHNSCULLY282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Torres
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August 02, 2024

Beware, they practice bait and switch. Car "no longer available" when you go to appointment. More

by BaitandSwitch Not ok.
Recommend Dealer
No
Employees Worked With
Joe C.
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 02, 2024

I was in and out very quickly loved it. Josh made it so I came in and drove off More

by jay.colon49
Recommend Dealer
Yes
Employees Worked With
The finance guy I don’t remember his name was the best he was from another one visions but not that one , Josh Reyes
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July 31, 2024

The service writer argued with me about my extended warranty even though they had already done work under the warranty. He also argued with me about replacing both front bearings stating that only the More

by jefftomaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Hooper
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July 28, 2024

Thoroughly explained what the issue was with my car. Didn’t need anything fixed at that time, and appreciated the no charge visit! Thank you! More

by ldwyer17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Torres
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July 27, 2024

Major lack of communication and routing the cashier "mission impossible to get ahold of service reps by phone" More

by bdoohan8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of these people helped me
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July 27, 2024

Not enough mechanic’s which limits the number of appointments that are available. Appointments need to be scheduled weeks out. More

by KKLINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 27, 2024

Service was great, kept me updated. Not sure if cost was little high. Battery cost was a little costly. More

by antrita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Torres
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