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Vision Chrysler Dodge Jeep Ram

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
1,229 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,229 reviews

June 03, 2024

I brought my 2016 Chrysler 200 in February 2017. and I have had nothing but excellent service here. More

by betty.jeffries11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 03, 2024

I had great experience everyone so nice and informative will come back again thank you More

by JSCHMIDT3604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Torres
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June 02, 2024

I’ve bought three cars there since 2009 and I’ve never paid for an oil change. I guess they changed the policy to no longer honor that even though the deal was already made. Tried to charge me $550 for a More

by mmanzler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Torres
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Jun 06, 2024 -

Vision Chrysler Dodge Jeep Ram responded

"Mmanzler" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 02, 2024

Vision Ram has a strong customer service focus. They worked to solve my problem, even though it was partially my fault. They worked to cover everything under warranty. It was greatly appreciated. More

by jamesmorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk service employee with a beard.
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June 01, 2024

The young man at the service center who took my order for oil change and inspection was great More

by DEM.MCCLOUD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember his name. Younger guy
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June 01, 2024

Great service. Very accommodating. Very impressed with how they treat their customers. Recommend them for great service More

by zippy0199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 01, 2024

Excellent customer service at the counter. The rep was very nice and took care of all my needs. Very friendly. More

by DAVE.PATTRESON212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 01, 2024

This is the third or 4th jeep we have bought there our service was great I would recommend our salesman was great More

by dennissmallwood11750
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATTHEW WILKINS, Ashley Pierce
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May 31, 2024

Service dept is excellent. Service writers are very knowledgeable and willing to spend time explaining any service situation More

by gcrawford526
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024

Johnny did a good job communicating and working with us to provide a great customer experience. More

by aj.hameline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Simpson
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