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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,222 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,222 reviews
March 23, 2025
So I have been using this service department for many years. I called on a Friday to get my oil changed, tires rotated and I was having an issue with a tire losing air. I spoke to Joe in service and righ years. I called on a Friday to get my oil changed, tires rotated and I was having an issue with a tire losing air. I spoke to Joe in service and right off the bat, he was nice and courteous. I knew we would get along great. I asked for a date to drop off my truck for said services. He said we could make an appointment for a couple weeks out. Then he said well wait a minute, call me Saturday (the next day) and we will see if we can work you in!! So I did and got all my requested items addressed. Found I needed a patch in my tire and of other things he thought I would need going forward. Not pushy, not threatening, not trying to shove unnecessary services on me! I like that!! I definitely will continue my relationship with Joe and the outstanding group he works with!! Nothing but good coming out of that company!!! Oh and they were very careful with my 2021 Dodge Durango! Also everyone I dealt with was kind and courteous!! More
by TDargento
Verified Customer
March 22, 2025
Called and set up an appointment for an oil change. Friendly and easy to do on the call. Actually talked to a real person. Dealership was great and staff was very friendly. Vehicle was done when they s Friendly and easy to do on the call. Actually talked to a real person. Dealership was great and staff was very friendly. Vehicle was done when they said it would be. I'm very happy with my experience at the dealership. More
by Russ
March 21, 2025
Clean and friendly dealership. Our salesperson Andrew was great and really helped us get into the deal we wanted. We will be going back when my wife’s lease is up. Our salesperson Andrew was great and really helped us get into the deal we wanted. We will be going back when my wife’s lease is up. More
by albT
Employees Worked With
Andrew Wallman
March 16, 2025
Had a very good salesman, Nick Vendetti through out the process of test driving, purchasing, and picking up our daughters first vehicle. Great service thus far. Thank you so much!! process of test driving, purchasing, and picking up our daughters first vehicle. Great service thus far. Thank you so much!! More
by TLC
March 14, 2025
Friendly, knowledgeable staff who work hard to solve my car problems. I’m grateful that they have fixed their telephone system and facilitated communication. I am happy with the service that I received. car problems. I’m grateful that they have fixed their telephone system and facilitated communication. I am happy with the service that I received. More
by Chris
Employees Worked With
Cynthia in service
March 10, 2025
The best dealership I experienced the staff was very knowledgeable they met my budget they explained the terms of purchase and payments knowledgeable they met my budget they explained the terms of purchase and payments More
by mollybrownsugar
March 08, 2025
I came for an oil change and was 20 minutes early. Was there for over 2 hours. They came back with a bunch of work needed that i did not ask them to look for. I had oil changes for life which they wou Was there for over 2 hours. They came back with a bunch of work needed that i did not ask them to look for. I had oil changes for life which they would no longer honor. Totally disappointed. I would have went else where if I was not way over on my oil change already. I will never come back to that dealership. Total change from the vision I bought my jeep from. More
by NICKSHADDERS
Employees Worked With
Not sure of any names
