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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,359 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,359 reviews
Verified Customer
September 28, 2025
Bought a car from here and that experience was great. So figured I'd bring another vehicle (dodge) here for service. We dropped the car off Wednesday night for a 1030 am appt on thurs. At 5pm Thursday, So figured I'd bring another vehicle (dodge) here for service. We dropped the car off Wednesday night for a 1030 am appt on thurs. At 5pm Thursday, they still hadn't even looked at it. I was told that they would definitely look at it first thing Friday morning. I called at 1pm on Friday and they still had not looked at it. At 430 pm they called and said the car was fixed. They claimed we used the wrong oil filter and oil so they did an oil change. $100+ later..... we drove it for 5 minutes and check engine light was back on and all issues were still present. Not impressed at all!!! More
by Jenn14589
September 27, 2025
I was not informed that a couple of technicians had quit the week before until my vehicle had been there for almost two days. It was not completed until day number three, and I had to keep calling to find the week before until my vehicle had been there for almost two days. It was not completed until day number three, and I had to keep calling to find out if it was done. They called me on the third day saying there was a sticky note saying they were waiting for me to call back. I told them no one had called me that day to inform me of what the repair was. I was contemplating trading in my vehicle for a new one, but decided I would never purchase one, or have my vehicle repaired there again. More
by mall6123
Employees Worked With
September 26, 2025
I found staff helpful and friendly. Dealership has a nice customer waiting area with a beverage dispenser. Dealership has a nice customer waiting area with a beverage dispenser. More
by dab2457
September 21, 2025
Brought my truck into vision dodge for an inspection. Wait time was acceptable. Service representative came out and explained everything to me. I definitely will go Wait time was acceptable. Service representative came out and explained everything to me. I definitely will go More
by jimmyelias4
Employees Worked With
September 16, 2025
Came in for a NYS inspection. Vehicle has approximately 30,000 miles. I wasn't expecting any issues and there were none. Took a little over an hour and we were on our way. Vehicle has approximately 30,000 miles. I wasn't expecting any issues and there were none. Took a little over an hour and we were on our way. More
by samuraibear
Employees Worked With
I don't remember his name but he did inform me that he would be leaving the dealership due to a health issue with a family member.
September 14, 2025
I had an amazing experience with Andrew and Lucas. I appreciate the care Vision takes to understand their customers and the time and efforts. I appreciate the care Vision takes to understand their customers and the time and efforts. More
by Jill
