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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,247 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,247 reviews
April 29, 2025
I needed a repair done, and it took almost a year for it to be completed. I kept being told I would be called back when part was in. I had to call over twenty times to check on parts and to schedule an appo to be completed. I kept being told I would be called back when part was in. I had to call over twenty times to check on parts and to schedule an appointment More
by WALTERS
Verified CustomerEmployees Worked With
Multiple people in the service department including manager
April 29, 2025
Diagnostics on check engine light. Fuel Induction Service Point to point inspection. Recommended maintenence and andriod auto troubleshooting Fuel Induction Service Point to point inspection. Recommended maintenence and andriod auto troubleshooting More
by Dattilo
Employees Worked With
Johnny Gonzalez
April 27, 2025
This visit was great. I waited for my vehicle to be inspected. They were fast & very professional. I was able to schedule an appointment within 24 hours of my calling. I waited for my vehicle to be inspected. They were fast & very professional. I was able to schedule an appointment within 24 hours of my calling. More
by jmbarnecut
Employees Worked With
Cynthia & the newer service advisor ( not John, the other young man) are both fantastic.
April 26, 2025
Great place to do business with especially for the best deals it was a pleasure to purchase a 2024 dodge durango from them from especially being from out of state Zack,Evan, Cameron ,Mike in finance all deals it was a pleasure to purchase a 2024 dodge durango from them from especially being from out of state Zack,Evan, Cameron ,Mike in finance all went above and beyond to make my buying experience a pleasure. Ty Mark More
by Bellfurn
Employees Worked With
Zack , Evan,Mike, Cameron
April 26, 2025
I recently stopped in without an appointment and they were able to get me in quickly for my NYS inspection. Staff is always friendly and appreciate their help! were able to get me in quickly for my NYS inspection. Staff is always friendly and appreciate their help! More
by plittle1
Employees Worked With
Johnny
April 18, 2025
5 oil changes were included with my purchase. I came in for oil change #4. After completing the oil change (and tire rotation) they wanted to charge me over $100 because apparently they have new I came in for oil change #4. After completing the oil change (and tire rotation) they wanted to charge me over $100 because apparently they have new owners who aren't honoring the oil changes any more. John did not tell me this before completing the service and had laft by time the oil change was done. Horrible way of doing business and pretty much guarantees that I will not use the service department in the future. The manager did end up trying to make it right and did not charge me for the oil change. More
by jrinaldo13
Employees Worked With
John
April 16, 2025
I was able to get my car inspected without an appointment! Jonny was very kind and accommodating! Great to be treated as a vip! appointment! Jonny was very kind and accommodating! Great to be treated as a vip! More
by dhcamp23
