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Vision Chrysler Dodge Jeep Ram

Rochester, NY

4.1
1,248 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,248 reviews

October 27, 2023

Great service . Didn't have an appointment yet got complete routine service that I needed More

by mfalvo1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Oct 27, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 26, 2023

It was a very welcoming environment and the people working there were easy to talk to and receptive to the customers needs. More

by CHADDO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue I. was the sales representative that we worked with, Dan G., Edgar Quinones, MATTHEW WILKINS
October 26, 2023

My most recent service appt went near perfectly. The work was performed quicker than expected, the young man that assisted me was personable, knowledgeable, and helpful, and with the minor exception More

by Cenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Gilbert
Oct 26, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 26, 2023

They did a great job taking care of all my concerns. They also took extra time to explain multiple questions I had about the work needed and how to prevent from recurrence. Thank you. More

by curt8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
Oct 26, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 26, 2023

Great place. Honest people, patient, and straight forward. Enjoyed our experience 100%. Great job team. More

by neeraj_234
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Burr is EXCELLENT. So is Astrit Gaxha - EXCELLENT , Dan G., Dan P.
Oct 26, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 24, 2023

Able to set up time for appointment. All went very well. Kept informed about my vehicle. More

by dbarber1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2023

Provides great service! Always easy to deal with and treats their clients the right way. More

by nicholasbott5372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan P.
Oct 24, 2023 -

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 22, 2023

People were courteous and helpful and mindful of my time. Facility was clean, however the choice of music was questionable and annoying. More

by WJSCHOFF007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Larry and he was friendly and courteous.
Oct 23, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 21, 2023

Larry was very helpful. I did not have an appointment but he fit me in and got the job done quickly! More

by aeamidon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry in Service
Oct 23, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 20, 2023

Received phone calls for 5 days pestering me to buy new vehicle. Told them I was not interested and to. stop calling; felt like harassment. Service department must have given my info to Sales. I won’t be g More

by hshartley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan P.
Oct 20, 2023 -

Vision Chrysler Dodge Jeep Ram responded

"Hshartley" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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