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Vision Chrysler Dodge Jeep Ram

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
1,249 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,249 reviews

October 11, 2023

3 weeks for an appointment is not prompt. Disappointed the free oils change is gone. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan P.
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Oct 11, 2023 -

Chris responded

Thank you

October 10, 2023

No part to fix a part they knew I was coming in for. New Ownership leaves something to be desired. More

by Thompson34698
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ownership
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Oct 10, 2023 -

Vision Chrysler Dodge Jeep Ram responded

"Thompson34698" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 10, 2023

Courteous helpful and dependable. Explained issues that needed to be resolved and work completed without issues. Was updated as work progressed. More

by lizbailey
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth L., Dan P.
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Oct 10, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 08, 2023

straightforward, reliable, good dealership this is my sixth car from this dealer, and have been treated very nicely by sales and service More

by CINDYLEEH
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan G., Edgar Quinones
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Oct 09, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 06, 2023

Very friendly service and experience from Larry. I came to this dealer because of several bad experiences at another location. I will definitely be back for service going forward. More

by leahey21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence
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Oct 09, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 03, 2023

Service team is always friendly. As I waited for the work to be done, the oil change, tire rotation, and NYS inspection were completed in a timely manner. More

by MARILYNWRIGHT78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Bulger
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Oct 03, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 01, 2023

I had a good experience dealing with your team at Vision Dodge I be back More

by rogerfrankegan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keyana 5 star , Dan G.
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Oct 02, 2023 -

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Oct 05, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Thank you so much !!

October 01, 2023

Just came in for warranty service The vehicle is a lease and needed a few things checked. More

by scrimentid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan P.
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Oct 02, 2023 -

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Oct 02, 2023 -

scrimentid responded

Thanks for everything.

October 01, 2023

Service is outstanding. Very friendly and accommodating. The service manager and his team are wonderful. More

by kmcallis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan G., Dan P.
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Oct 02, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 30, 2023

My experience was very nice. Everyone was friendly and professional. My vehicle was done in the time I was quoted, I would rate the service here as A1 and would definitely recom More

by rue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
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Oct 02, 2023 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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