
Vision Chrysler Dodge Jeep Ram
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Where do I begin with this shop. The same place I bought my 2018 jeep renegade. I brought my car there after it got flooded out in the rain I told them that they ignored it. They pro The same place I bought my 2018 jeep renegade. I brought my car there after it got flooded out in the rain I told them that they ignored it. They proceeded to keep my car for 2 weeks. They then proceeded to try and charge me $8,500 on a transmission replacement. Claiming it takes two mechanics 12 hours each at a labor cost of 179.99 an hour amounting to 4,200 in labor costs. Which first of all is a load of crock! I immediately had my car towed out of there and brought it to a different shop that specializes in transmissions. Being that the manager never spoke to me once at vision just hides in the office afraid of what the corporate entity is forcing him to do to customers. It was explained to me vision has went full on corporate greedy. It made me wonder how many people this establishment has screwed over that didn't know any better like the elderly. The transmission shop I brought her to told me nothing was wrong with her charged me 0$ and I have my car back. All it needed to do was dry off but this service department didn't listen to me and tried to rake me over the coals financially they are corporate crooks and you've been warned. More
Worst dealer ever, said it would have an alignment done before picking up and it never happened. Said they would waive the 2-year Maintenace fee as i did not want it but turns out, they sold me an extended before picking up and it never happened. Said they would waive the 2-year Maintenace fee as i did not want it but turns out, they sold me an extended warranty and at the day of pick up the extended warranty was less the 2-year Maintenace fee to the exact dollar, Truck is misfiring, they won't pick up the phone return phone calls, very unprofessional and stealing from their customers. Worst dealership i have ever seen DO NOT GO THERE!!!!!! More
This is the second or third time using this dealership. . My wife had a Jeep Patriot and now my daughter's Jeep Compass. Each visit I was treated with respect and courtesy. This a stark difference from th . My wife had a Jeep Patriot and now my daughter's Jeep Compass. Each visit I was treated with respect and courtesy. This a stark difference from thwe Vision GMC service dept down the road!! I really appreciate being treated like a valued customer! Thanks again!! More
first of all this dealer rocks , staff is great , and they're do only one in town with inventory, even the Finance guy Xavier gave me a great deal on my financing. they're do only one in town with inventory, even the Finance guy Xavier gave me a great deal on my financing. More
The vision dodge store is awesome. They always take good care of their customers and always keeps them updated on their car. If you ever need work done on your car and want someone goo They always take good care of their customers and always keeps them updated on their car. If you ever need work done on your car and want someone good to trust. Give vision dodge jeep ram a call. They are awesome More
They fixed the issue that I mentioned and also advised of other issued that needed to be addressed but didn't push to get them done. Everyone was very friendly. other issued that needed to be addressed but didn't push to get them done. Everyone was very friendly. More