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Vision Chrysler Dodge Jeep Ram

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.3
1,636 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,636 reviews

May 07, 2026

The best dealership service department. Always welcoming, reasonable wait times and knowledgeable technicians. A comfortable waiting room where I can easily get work done while I wait. Most More

by KMADOLPH
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Kyle
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May 08, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 07, 2026

It was scheduled immediately and easily with your AI. I was in and out in 20 minutes. There was no charge for the inspection. The waiting room and restrooms were clean. More

by jasonrua
Recommend Dealer
Yes
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May 07, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 07, 2026

Team did a great job with customer service, great improvement in service over the last year. More

by X8TACTICAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2026 -

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 07, 2026

Took my truck in as the inspection had expired. They were able to get it right in and had the inspection completed in less than an hour. They are the best More

by CHEFJOEFERRARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cicione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Dengal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2026 -

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 06, 2026

Ron was really diligent about making sure that my care was fixed. I thank him! More

by ksugs18
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Kyle
Report | Print
May 06, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 05, 2026

Took in for leak, $1900 later, still leaking. Thinking I will use a different dealer going forward. More

by MMPAIKENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt R.
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention, Michael. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 03, 2026

My truck was in the dealership for about a month I get it back and I shave the same issues and on top of that my side inside panel on the driver side fell down so now I have to take more time out of my day t More

by JAMESP_II
Recommend Dealer
No
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May 05, 2026 -

Vision Chrysler Dodge Jeep Ram responded

James. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRJ@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 02, 2026

Super fast service and very professional staff. Easy to make an appointment. Thank you for always taking care of me More

by jhiggin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cicione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Dengal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Astrit G Technician in Service
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May 05, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 01, 2026

Excellent! Very helpful and pleasant, always willing to work with me. Staff is great to be around! More

by stephinny
Recommend Dealer
Yes
Employees Worked With
Louis
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May 05, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 01, 2026

Good communication. Dealt with issue, no pushback. The issue was fixed perfectly. All was handled smoothly. Another great experience. I'll keep coming back. More

by jamesmorton
Recommend Dealer
Yes
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May 01, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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