Vision Chrysler Dodge Jeep Ram

Installed the wrong parts When I took my Chrysler T&C to be repaired at another shop, I learned that Vision had installed the incorrect spark plugs at the last spark plug servi When I took my Chrysler T&C to be repaired at another shop, I learned that Vision had installed the incorrect spark plugs at the last spark plug service. The plugs seized in the motor and required extensive repair. I contacted Ron Kyle at Vision and he felt that he would not be responsible and was unwilling to help bear the costs of his technicians mistake. While Ron was professional, I don't feel Vision supports its customers and once you're out the door, you no longer matter. I would not recommend doing business with Vision. More

Everything worked out Brought my 2013 Laredo in for 80,000 mile service. Turned out they also found a leak in my steering and a sway bar link that had to be replaced. I was Brought my 2013 Laredo in for 80,000 mile service. Turned out they also found a leak in my steering and a sway bar link that had to be replaced. I was given a loaner and the extended warranty covered the steering. I could not have asked for a better experience. I’ll definitely return for future service. More

Service dept. I was told at 9:30 am that my engine roller arm issues were covered under warranty .at 12:00 they were not.this problem was fixed under warranty on 2 I was told at 9:30 am that my engine roller arm issues were covered under warranty .at 12:00 they were not.this problem was fixed under warranty on 2-14-19.today after 4 months that same issue has reoccurred only now it is in both sides not just one.if all those roller had been replaced in feb. I would not be fighting Vision now to guaranty a warrantied repair of a known engine problem. More

Very happy with the service. My time was up with my lease. I had been true to my Brand for 3 vehicles and although lease loyalty was actractive I decided it was time to get back i My time was up with my lease. I had been true to my Brand for 3 vehicles and although lease loyalty was actractive I decided it was time to get back into an SUV. We worked on calculations regarding what it would cost for wear and tear and miles over and this was worked into the deal. So I've crossed over into a different brand and I'm glad I did. They made it simple to get what I needed. More

Leased new vehicle I had an Overall really great experience at Vision Dodge Chrysler Jeep. Bill Watt was very accommodating, knowledgeable and nice throughout the whole I had an Overall really great experience at Vision Dodge Chrysler Jeep. Bill Watt was very accommodating, knowledgeable and nice throughout the whole purchasing process. More

Great customer service Prompt and courteous customer service. My salesman John helped me get the price I needed. My vehicle was clean and ready on time for delivery Prompt and courteous customer service. My salesman John helped me get the price I needed. My vehicle was clean and ready on time for delivery More

Hi. My wait time was over an hour for New York State inspect My wait time was over an hour for a New York State inspection. Also I heard a rattling sound after my visit. I hope all is well with the Jeep. I also My wait time was over an hour for a New York State inspection. Also I heard a rattling sound after my visit. I hope all is well with the Jeep. I also was concerned with a certain image that came up on the vehicle Sunday, May 19, 2019 while I was driving home from church. While this image showed up (which is on page 78 in the drivers manual) I couldn’t open the windows nor do anything I usually do like play music and so forth. More

Dan the service manager is awesome. Whenever I bring my vehicle in for service the staff is always very professional and courteous. The work that is needed on my vehicle is always done Whenever I bring my vehicle in for service the staff is always very professional and courteous. The work that is needed on my vehicle is always done right the first time. More

People at vision dodge are prompt and courteous When ever I call the service (Dan) gets me right in and takes care of what ever I need or may need in prompt and courteous manner. I will never buy or When ever I call the service (Dan) gets me right in and takes care of what ever I need or may need in prompt and courteous manner. I will never buy or take my truck anywhere else... More

Vision Dodge is great Easy to deal with. Everybody does a great job and they take very good care of my vehicle. I appreciate how they service my Jeep. Easy to deal with. Everybody does a great job and they take very good care of my vehicle. I appreciate how they service my Jeep. More