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Vision Chrysler Dodge Jeep Ram

Rochester, NY

4.2
1,255 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,255 reviews

June 30, 2025

Overall great team A tom better than most dealerships I've been to. Good job guys More

by Jg32179
Recommend Dealer
Yes
Employees Worked With
LUIS
June 30, 2025

Every time I have service they they treat me like I'm their only customer. They keep informed on my vehicle process & their quotes are always correct. On top of all that I've me er had to bring the vehic More

by garys1951
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joe Cicione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Dengal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt R.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Garnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

The customer service was over the top. I couldn’t have asked for a better experience. Johnny Gonzalez took care of everything. No bouncing around to different people to get answers. He More

by mpr670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Gonzalez
June 27, 2025

Friendly service staff with quick, in and out service. It is always a pleasure dealing with this service department. More

by Jim Kusse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dengal
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Everyone was awesome from start to finish, made the entire process quick and smooth. I appreciate all Luis and Ron did to help me during the time my car was being worked on. More

by Jess89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis and Ron
June 21, 2025

Helped us get into the vehicle we needed and was great with the kiddos at the dealership. More

by CLAYTON.VOTRA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Garnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

.great dealership appointment was on time and the truck was taken care of when they said it was going to be. Very very happy!!!! More

by alfernaays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dengal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 08, 2025

Perfect, very informative and helpful. They treated me with respect and got me what I needed. More

by ZMMZ16
Recommend Dealer
Yes
Employees Worked With
Ron and Joe
Jun 11, 2025 -

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 04, 2025

There was a problem with damage being done while the truck was in for repair. The old management ran me in circles. I took my truck to another shop and was preparing to sue. Ron started as service manag More

by 1wjamesevans
Recommend Dealer
Yes
Employees Worked With
I was not having a good experience until Ron became the service manager. He came in and handled the problem to my satisfaction
Jun 11, 2025 -

Vision Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 04, 2025

John was friendly introduced himself smiled looks like he loved his job helping customers I was in and out quickly asked if he could help me with anything other than the inspection He has the joy of the Lord More

by NANO_37_2000
Recommend Dealer
Yes
Employees Worked With
Idk John at the service desk was awesome he was over the top in everything
Jun 11, 2025 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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