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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
937 Reviews

937 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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December 31, 2024

Needed an oil change badly and they were able to squeeze me in right away More

by NIKKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gonzalez, Taylor Markel
Jan 07, 2025 -

Vision Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 29, 2024

Excellent service. Not easy getting through on phone to make appointment. Problem taken care of. Service rep communicated clearly. Service done on time. More

by BARBSMITH1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

The service team was very efficient and courteous. They serviced my Grand Cherokee with oil change and rotation. More

by andrewgfrate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Torres
December 28, 2024

Fast, friendly and efficient. They inspected my car quickly and explained all the options that I had. I’ll definitely continue using them. More

by 1978JEDWARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Torres
December 27, 2024

Johnny was very helpful and followed up with me on my vehicle care and future appointments. More

by raygsmith5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
December 26, 2024

Easy to set up appointments Fast service personable work is done right the first time More

by tookahook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Excellent service- Johnny took care of the situation- he made sure my coverage was correct and was not charged- very helpful ! More

by jmckay5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
December 23, 2024

Honestly, this was the best customer service I have ever had! I am very appreciative. More

by rxl100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Torres
December 21, 2024

Good service and on time, adding more words to complete survey to move on the next page More

by csweeney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt R.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Garnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Torres
December 18, 2024

The people were great, and service in general was fine, though I was there WAY too long, for just an oil change. Especially one that was scheduled... (I wasnt just a drive-up.) I understand that things s More

by John
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
John
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