Vision Chrysler Dodge Jeep Ram - Service Center
Rochester, NY
924 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center
Had my oil changed Good customer service It was odd when my Jeep was ready, it was parked in the last row by the trees-#302 or 304 sign was still on rear view mirror, steering wheel, seat and floor pro when my Jeep was ready, it was parked in the last row by the trees-#302 or 304 sign was still on rear view mirror, steering wheel, seat and floor protectors were still on and Jeep smelled like burnt oil??? This was my 1st time paying for oil change. I bought out my lease. Very odd very strange. I won't go back More
Worst service experience ever, no shuttle, broke exhaust pipe during recall for catalytic converter refused to fix, saw many bad reviews with similar experience, will never return to this dealership or any pipe during recall for catalytic converter refused to fix, saw many bad reviews with similar experience, will never return to this dealership or any Chrysler dealership. More
My auto technician Tim is excellent. He is professional, extremely knowledgeable and very customer oriented. He is an asset to the dealership and team. Truly appreciate the hard work he He is professional, extremely knowledgeable and very customer oriented. He is an asset to the dealership and team. Truly appreciate the hard work he does on our vehicles. More
First rate service beginning with my initial call. JOHNNY in the service dept was outstanding. He was uplifting when I needed it. He kept me updated through out, phoning or texting every day . He is JOHNNY in the service dept was outstanding. He was uplifting when I needed it. He kept me updated through out, phoning or texting every day . He is certainly an asset to your organization and I will not hesitate to book future service needs at your shop. I received a level of service that's sadly lacking today. Johnny's attention will bring me back More