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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
924 Reviews

924 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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October 11, 2024

The salesman was excellent and explained the repair very thoroughly. I appreciate the time he took to inform me. More

by joanne.hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Torres
October 11, 2024

Service team was good Technician were very good. Price very high, will question coming back. More

by antrita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Torres
October 10, 2024

I had a great experience servicing my vehicle at the Vision Dodge Location! I would recommend highly! More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Gonzalez , Frank Torres
October 07, 2024

Had my oil changed Good customer service It was odd when my Jeep was ready, it was parked in the last row by the trees-#302 or 304 sign was still on rear view mirror, steering wheel, seat and floor pro More

by LADYBAKE07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Staff was friendly and informative. I appreciate that they come find in the waiting area More

by JAW7553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know a name, but service dept
October 06, 2024

Great service this was for a recall service. They arranged for a Uber ride. Made the whole ordeal comfortable. More

by SIZZLING70S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Torres
October 03, 2024

Worst service experience ever, no shuttle, broke exhaust pipe during recall for catalytic converter refused to fix, saw many bad reviews with similar experience, will never return to this dealership or any More

by cristoforogeraci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim D.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Torres
October 01, 2024

The issue was taken care of and fell under our extended coverage. Courteous attentive staff. More

by PROGALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Torres
September 30, 2024

My auto technician Tim is excellent. He is professional, extremely knowledgeable and very customer oriented. He is an asset to the dealership and team. Truly appreciate the hard work he More

by tbrown223
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Brown
September 30, 2024

First rate service beginning with my initial call. JOHNNY in the service dept was outstanding. He was uplifting when I needed it. He kept me updated through out, phoning or texting every day . He is More

by Lloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHNNY
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