Vision Chrysler Dodge Jeep Ram - Service Center
Rochester, NY
923 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center
Service was great. There was a little mixup when I made my appt via the website. But Frank checked to see if a technician would be available. It took maybe a little mor There was a little mixup when I made my appt via the website. But Frank checked to see if a technician would be available. It took maybe a little more time than expected, but it was much more convenient than coming back at a later time. So I appreciated that. More
I brought my car in for an inspection (with an appointment) and it still somehow surprised them that I was coming in. After the inspection was complete, the tech let me know that I needed new brak appointment) and it still somehow surprised them that I was coming in. After the inspection was complete, the tech let me know that I needed new brakes soon. I immediately felt like this was dishonest, especially considering I had just gotten new brakes just last year…from the same service department. So that tells me one of two things, either they’re lying to me, or they sold me bad brakes last year, because we drive this Jeep about half as often as our other car. I do not think I’ll be taking our cars here again. More
Johnny was a great help, and everyone was so friendly and nice. A gentlemen even grabbed me a can of Diet Coke when I was short .50 cents for the vending machine! If it was easier to make an appointment and nice. A gentlemen even grabbed me a can of Diet Coke when I was short .50 cents for the vending machine! If it was easier to make an appointment and the wait wasn’t longer than 90 min for an oil change and tire rotation I’d strictly come to the dealership for all maintenance. More
Service advisor was very accommodating. He located a needed part from another dealer. This helped me to leave on time for a planned trip. Overall experience was great. He located a needed part from another dealer. This helped me to leave on time for a planned trip. Overall experience was great. More
When purchased my vehicle I was promised life time oil change. Because of new ownership they stopped that. I use to get all my work done there. I wont step foot in there anymore. change. Because of new ownership they stopped that. I use to get all my work done there. I wont step foot in there anymore. More
I have been very pleased since I leased my jeep in 2002. The salesman was very professional and caring, and made sure everything ran smoothly The salesman was very professional and caring, and made sure everything ran smoothly More