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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
916 Reviews
Call Service Center (585) 673-7826

916 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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April 16, 2025

Had no luck with 2 other dealers in a recall for my Jeep. Vision not only made it a priority they gave me VIP treatment More

by abooth1965
Recommend Dealer
Yes
Employees Worked With
Service Department
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Apr 16, 2025 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 16, 2025

I was able to get my car inspected without an appointment! Jonny was very kind and accommodating! Great to be treated as a vip! More

by dhcamp23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Torres
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Apr 16, 2025 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 10, 2025

I was taken good care to fix some problems with my new Ram 2500. There were some marks on the door and glove box door and thy fixed them all thank you More

by rdolang5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Torres
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April 09, 2025

Performed the warranty work accurately and in a timely fashion. Very courteous with good follow up. More

by frrochester1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Torres
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Apr 09, 2025 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 05, 2025

The staff made you very comfortable from the second you walked in until your business was finished and you walked out. I have already recommended them to my family and friends. More

by garys1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt R.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Garnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Cicione, Frank Torres
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Apr 08, 2025 -

Vision Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 02, 2025

Cynthia who handled all my questions and many asks was exceptional! She read everything back to me to make sure everything I needed and wanted was done. I was even allowed to keep my vehicle on the lot w More

by Ali Fernaays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia 5 stars!
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Apr 02, 2025 -

Vision Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 02, 2025

Great service as usual from Vision Dodge. They have a friendly staff and a nice waiting area with free coffee and WIFI while they service the vehicle. Highly recommended. More

by mikeallentoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Torres
Report | Print
Apr 02, 2025 -

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 01, 2025

I was very happy with how quick it was to get my car back thank you More

by courtneythomas9089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Torres
Report | Print
Apr 02, 2025 -

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 01, 2025

Staff is a pleasure to deal with. This is the third vehicle I’ve purchased here and probably wouldn’t be my last. More

by rehlinger401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Torres
Report | Print
Apr 01, 2025 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 27, 2025

Was quick process, no issues, was able to take car home same day. Will return for detailing promised. Overall was a good experience. Would buy again. More

by richb8620
Recommend Dealer
Yes
Employees Worked With
Nicholas Venditti
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