Vision Chrysler Dodge Jeep Ram - Service Center
Rochester, NY
923 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center
Simple quick drop off. Friendly and Knowledgeable. Waiting room was clean and they offer free Uber service which I did not take part in but I was surprised of how nice that Friendly and Knowledgeable. Waiting room was clean and they offer free Uber service which I did not take part in but I was surprised of how nice that is that dealerships no longer do a shuttle service. More
I really enjoy going there for my maintenance. From the staff to the technicians everyone seems to care about the needs of the customer. From the staff to the technicians everyone seems to care about the needs of the customer. More
Everyone in the Service Center was very friendly to work with. John Gonzalez Helped get both my vehicles services scheduled and quotes setup for the repair work I needed and kept me in the loop as parts wer with. John Gonzalez Helped get both my vehicles services scheduled and quotes setup for the repair work I needed and kept me in the loop as parts were ordered. Also while waiting in the customer lounge, they repeatedly checked in to make sure everyone was doing ok and asked if anyone needed anything. More
False advertising regarding price of service. Rude staff who wa so copy slu aware of the issue and was upset when I addressed it Rude staff who wa so copy slu aware of the issue and was upset when I addressed it More
The service department will not answer the phone, nor will they return phone calls. I have to go to the dealership.In order to make an appointment. They do not report back as they told me. They would for will they return phone calls. I have to go to the dealership.In order to make an appointment. They do not report back as they told me. They would for the status of the repair update. I now have my car in.For the second time to repair the air conditioner, which is now operating worse than it did before the original repair. More
The service has been excellent. It is timely and very professional. They always contact me and keep me informed while they are in the process of doing the job. Kind and courteous to It is timely and very professional. They always contact me and keep me informed while they are in the process of doing the job. Kind and courteous top-notch five stars all the way. More