Vision Chrysler Dodge Jeep Ram - Service Center
Rochester, NY
924 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center
The young man at the service desk was very nice and efficient. Appreciate his assistance and as always, greatly appreciate the salesman Joe Cicione. Always great to speak with him and ask questions. efficient. Appreciate his assistance and as always, greatly appreciate the salesman Joe Cicione. Always great to speak with him and ask questions. More
Mark was very helpful and they took care of all my service needs I even forgot to mention that my car was making a noise and they fixed the issue being under warranty! service needs I even forgot to mention that my car was making a noise and they fixed the issue being under warranty! More
Great people and service Highly recommend. I bought 5 vehicles from this location. Thank you. I bought 5 vehicles from this location. Thank you. More
The customer service rep that checked me in and kept me updated on my vehicle was the best! He paid attention to my concerns and kept me updated. He took the time to explain the issue in any easy to unders updated on my vehicle was the best! He paid attention to my concerns and kept me updated. He took the time to explain the issue in any easy to understand way without talking down to me. Very friendly and courteous! More
I am always treated with courtesy and professionalism. They are thorough on their questions of what I want to have done. Always suggest things I may have forgotten, but never push for something I don't They are thorough on their questions of what I want to have done. Always suggest things I may have forgotten, but never push for something I don't want. The service office is always clean and service is quickly attended to. More
Johnny, the service rep was amazing. He was able to get me in for a long overdue oil change and, the truck needed tires and he was able to get that done too. There was a mishap in the sh He was able to get me in for a long overdue oil change and, the truck needed tires and he was able to get that done too. There was a mishap in the shop wherein the mechanic caused some accidental damage. Johnny made sure along with his manager that everything was taken care of and that I was properly compensated. They handled the situation well, I am a happy customer. More
Nobody there to answer the phone later in the day. Tried for over 45 minutes before I received a text message. Asked to have my tires balanced when I was having a tire rotation. It was not done. At th Tried for over 45 minutes before I received a text message. Asked to have my tires balanced when I was having a tire rotation. It was not done. At the bottom of the printed order, they asked if I wanted the tires balanced. Told them when I dropped it off to balance the tires. More