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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
916 Reviews

916 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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March 16, 2024

The only reason I buy my vehicles there, and have them serviced there is Dan Pieters. He has never let me down and always exceeds expectations. He is the biggest asset there! More

by rickrothwell65
Recommend Dealer
Yes
Employees Worked With
Dan Pieters
Mar 19, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 16, 2024

Took a bit to long to get my Jeep repaired, we were without a vehicle for 10 days More

by lippy.14
Recommend Dealer
Yes
Employees Worked With
Larry
Jul 12, 2024 -

Vision Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

March 15, 2024

The experience was good, Larry was a little different Service was average time,took my vehicle right away More

by 6ram63
Recommend Dealer
Yes
Employees Worked With
Larry?
Jul 08, 2024 -

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 14, 2024

Overall was good, there were more software updates than we originally thought. Still trying to figure out if our Grand Cherokee is affected by the steering issue recall More

by DAVIDECKERT7185
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 14, 2024

As expected. Only problem no shuttle on Friday. But I survived the walk I'm a loyal customer. Been coming there for 25 years. Maybe I can be a shuttle driver on F More

by Chevelle guy
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marco
Mar 14, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with this feedback.

March 12, 2024

Bought the car there and they have kept it running well for 9years Would go back More

by krweisenreder
Recommend Dealer
Yes
Employees Worked With
I'dk
Jul 03, 2024 -

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 11, 2024

My trip was so much quicker than I expected. The gentleman I dealt with was super nice and knowledgeable and that's why I keep coming back! Keep up the good work!?? More

by MELT323
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
March 11, 2024

Very easy with no traditional in your face tactics. I buy every car in the future from Terry, if lucky enough to do so. More

by mjcicero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry whom I will use to buy every car in the future if lucky enough to do so.
Mar 11, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 11, 2024

Was not warned of huge backup before bringing in the vehicle. Had to wait 16 or 17 days, with zero communication, before the vehicle was even looked at. Left multiple voicemails (no one would answer the More

by JSK14613
Purchase Time
Recommend Dealer
No
Mar 11, 2024 -

Vision Chrysler Dodge Jeep Ram responded

"JSK14613" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 11, 2024

Brought in jeep for repair and 2 days later I have the same problem. Can't get it in to be looked at for another week. More

by sharim1313
Recommend Dealer
Yes
Employees Worked With
Dont remember ...
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