Vision Chrysler Dodge Jeep Ram - Service Center
Rochester, NY
916 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center
I had to raise my voice to be acknowledged in front of 4 employees which was unfortunate because I had been standing front of them for a few minutes. Made eye contact with the man on the phone. He said noth employees which was unfortunate because I had been standing front of them for a few minutes. Made eye contact with the man on the phone. He said nothing. The women in the managers office said nothing and made contact. Neither did the guy that came in office. Or sitting at desk. All whom sent me standing there and did not greet me or ask if they can help me. I had to raise my voice stating “hello” before anyone assisted me. Once I got their attention they were helpful. Although I believe having my boyfriend reinforce things helped out a lot. More
Prompt customer service and the service was completed when promised. The service advisor, Mark, was very professional and he arranged a ride for me to my office. when promised. The service advisor, Mark, was very professional and he arranged a ride for me to my office. More
In and out in record time for oil change, NYS inspection, and tires rotated. All covered under the WAVE program. and tires rotated. All covered under the WAVE program. More
The dealership was bought out (without notifying purchasers) and now not honoring free oil changes given to purchasers years prior. But will offer free NYS inspections to you and your family to try purchasers) and now not honoring free oil changes given to purchasers years prior. But will offer free NYS inspections to you and your family to try to smooth things over before they tell you. 11 months ago they got bought out but less than 6 months ago I came in and got a free oil change as the contract I was provided states.!! Finding another service company that can at least get the oil in the car and not spilled all over the top of my engine. More
My most recent service appt went near perfectly. The work was performed quicker than expected, the young man that assisted me was personable, knowledgeable, and helpful, and with the minor exception The work was performed quicker than expected, the young man that assisted me was personable, knowledgeable, and helpful, and with the minor exception of some oil spilled in the engine compartment that wasn't cleaned up, the service was done well. More