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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.2
564 Reviews

564 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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March 25, 2020

I have purchased all my vehicles through Vision Dodge Chrysler Jeep Ram . They stand behind their vehicles and warranty’s! Anytime I’ve needed anything from them they get right on it ! I recommend them a More

by Wallace.john62
Recommend Dealer
Yes
Employees Worked With
Everyone in service is awesome , Jeff Fagan, Bill Ryan, Joe P.
March 11, 2020

Just in for an inspection. I did not have an appointment, but was was in and out very quick. The service people are always friendly and courteous. More

by PF Drivet
Recommend Dealer
Yes
Employees Worked With
Brendan Schwartz
Mar 11, 2020 -

Vision Chrysler Dodge Jeep Ram responded

We are glad we could help, your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

February 28, 2020

First visit to the service center. Staff was courteous and efficient. Went through a list of recommendations after looking at vehicle giving me the options to choose repairs I wanted done. Work was comple More

by Richard.masters
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Vision Chrysler Dodge Jeep Ram responded

Hello - Thank you for the 5 star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thanks again for the recommendation, and have an amazing day!

January 18, 2020

Great folks, great service. I’ve been a customer if Vision for more than 10 years. ALWAYS have had a great experience with them. Especially Service!!! More

by Jfoster
Recommend Dealer
Yes
Employees Worked With
Service folks.
Jan 20, 2020 -

Vision Chrysler Dodge Jeep Ram responded

We are so happy to have you as part of the Vision Chrysler Dodge Jeep Ram of Penfield family! Thank you for the 5 Stars and for taking the time to share your feedback. Our priority is customer service and we are happy to continue to meet that goal! It means the world to us and to our entire team! We look forward to serving you again! Thank you again and have a great day!

January 10, 2020

I have had 10 different cars in my lifetime and dealt with 10 different service departments. The Team at Vision Jeep in Panorama is by far the best service department I have experienced. Dan personalizes More

by DAVE
Recommend Dealer
Yes
Employees Worked With
Dan - Service
Jan 13, 2020 -

Vision Chrysler Dodge Jeep Ram responded

Hello Dave, We are thrilled to have you as part of the Vision Chrysler Dodge Jeep Ram of Penfield family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again!

January 07, 2020

Quick Visit for Oil Chg and Inspection I like that Vision gets me in and out quickly when I’m waiting for my vehicle. I also appreciate that my service writer listens to my concerns. A good More

by MarsBar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan ?
Jan 09, 2020 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for the 5 Stars and for taking the time to share your feedback. Our priority is customer service and we are happy to have met that mark!

January 03, 2020

Brendan the service coordinator always delivers Brendan the service coordinator always delivers excellent customer service. Highly recommend this service department. They usually finish on time a More

by tpek
Recommend Dealer
Yes
Employees Worked With
Brendan Schwartz
Jan 06, 2020 -

Vision Chrysler Dodge Jeep Ram responded

Thanks for leaving a review, and mentioning Brenden. You’re right, our Service Department is always going above and beyond. We’ll be sure to share your praises with them!

January 02, 2020

Excellent with all aspects of customer service. Polite, thoroughly listened to complaints of vehicle problems. Vehicle was clean upon returning to customer and was repaired More

by Havac33
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Schwartz, Will Crane, Bill Ryan, Joe P.
Jan 06, 2020 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for the 5 Stars and for taking the time to share your feedback. Our priority is customer service and we are happy to have met that mark!

January 02, 2020

I have been a loyal customer of Vision for the last 8 years. They serviced my first Grand Cherokee (purchased out of town) and the next 2 Grand Cherokees I purchased from Vision. High quality and trustwo More

by KariG
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan and Brandon in Service. Very trustworthy. , Joe P.
Jan 06, 2020 -

Vision Chrysler Dodge Jeep Ram responded

We are thrilled to have you as part of the Vision Dodge Chrysler Jeep Ram family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving all your automotive needs!

December 21, 2019

They always fit me in, even when I dont have an appointment. The service writers are great and only recommend what I need, never overcharging for extras that aren't necessary. More

by Todd Lange
Recommend Dealer
Yes
Employees Worked With
Doug Bissell, Pat M., Joe P.
Jan 06, 2020 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for the 5-stars! We look forward to seeing you again and appreciate your continued support!

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