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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
937 Reviews

937 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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April 21, 2021

I purchased my truck at a Ram dealership on the west side, but I will always return to Vision Chrysler Dodge Jeep Ram of Penfield for service work. The folks in the service department at this Vision loc More

by mike.fitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth L., Dan P.
April 21, 2021

Ron Kyle and his staff always go above snd beyond!!! I was given a loaner and my Jeep was done before it was promised. 10 stars!!! More

by ROBERTA6363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron K.
April 21, 2021

We always have a positive experience working with Ron in the service department. Work is done efficiently and with quality. Our questions are always answered. We appreciate Ron's experience and expertise. More

by rhonda.steffen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron K.
April 17, 2021

The employees are very good they're clean they took care of my truck when I have my oil changed and rotated my tires I'll do business with you all the time! More

by cheryljunot
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan P., Jordan Poluch
Apr 20, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Thank you Cheryl for your praise and kind comments about our team! We appreciate your support!

April 15, 2021

They always take great care of us. Responsive, courteous, and handle fix things right the first time. I trust them and will continue to take our car there for service. More

by scpgmp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron K.
Apr 20, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Vision!

April 14, 2021

Dan personally came out and checked out my tire tread when I brought my Jeep in for an oil change. With my inspection coming at the end of March, he prepared me in advance that new tires were definately More

by lilshmoe
Recommend Dealer
Yes
Employees Worked With
Elizabeth L., Dan P.
Apr 20, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi Sandi! Thank you again for taking the time to let us know how we did! We are happy to hear you've had exceptional experiences and look forward to your next visit!

April 14, 2021

Love vision. Ron E is the best! Thank you for always taking care of my vehicle needs. The sales people rock too! Definitely recommend to friends and family. More

by thegame9e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Ebersold Jr. , Joe P., Dan P., Robert Crowder
Apr 20, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to post a review! Your continued business is truly appreciated!

April 12, 2021

Ron and Dan are always excellent to deal with. I'll miss having John as my mechanic, but understand the Outer Banks had been calling him for awhile. More

by NICKC
Recommend Dealer
Yes
Employees Worked With
Ron K., Dan P.
Apr 20, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi Nick! Thank you so much for your feedback and for taking the time to leave a positive review!

April 12, 2021

Friendly, timely. Easy to make appointment online. Nice to see familiar faces when i arrive, nice waiting area. New models on the floor while I waited. More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P.
Apr 20, 2021 -

Vision Chrysler Dodge Jeep Ram responded

We're glad to hear you enjoyed your visit Tim! Customer satisfaction is our top priority so it is amazing to hear we have achieved this! Have a wonderful day!

Apr 20, 2021 -

Tim responded

I am TOM, not Tim

April 11, 2021

As a first responder I understand the menaing of service, maitenance and preparedness. I have been with the Vision Group for over 15 years and trust the team with my family because they service all my cars. More

by JFDINOLFO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Massimo Castelli, Joe P., Ron K., Dan G., Jeff F., Elizabeth L., Dan P., Robert Crowder, Eric D., Jordan Poluch
Apr 20, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thank you and your family for your business with the Vision Automotive Group!

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