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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.1
937 Reviews

937 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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March 25, 2021

I took my jeep in for a oil change tire rotation and a inspection , it was a nice experience no problems and it was done in no time . thanks More

by mzecka5
Recommend Dealer
Yes
Employees Worked With
Dan P.
Mar 25, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to write out such a great review of the Vision team! We appreciate your support and thank you for your business with Vision Chrysler Dodge Jeep Ram of Penfield!

March 25, 2021

Superb service department! Very satisfied!I bought the Superb service department! Very satisfied! I bought the vehicle from them, was satisfied then. Will continue bringing my vehicle to this service dep More

by TIPTOP1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan P.
Apr 20, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We thank you for the wonderful review and look forward to your next visit!

March 23, 2021

I loved loved loved it here!!! Elvis was amazing!!! I’ve been wanting to own a Jeep Wrangler for years and I’ve never been able to because every time I go in wanting one the sales man never really try to he More

by JENNIFERMARMOLEJOS94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe P., Dan G., Elvis Socol
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi Jennifer! We're glad to hear you enjoyed your visit! Customer satisfaction is our top priority so it is amazing to hear we have achieved this! We hope you are loving your new Jeep Wrangler! Have a wonderful day!

March 22, 2021

Great service with great employees. Always a pleasant time to deal with this dealership. From sales to service. Phones are always answered and very little on hold time. Just all around good people to de More

by abpmap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ryan. Great service and help. , Bill W., Ron K., Elizabeth L., Dan P., Jordan Poluch
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback! We are happy to hear you experienced great service! Thank you for taking the time to leave such a positive review!

March 22, 2021

Have purchased my last 2 vehicles from them and likely will purchase my next. The service department is trustworthy and accommodating. My purchasing experience was even great and tailored to make me feel More

by Dposella81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron K., Dan P.
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your praise and kind comments about our team! We appreciate your support!

March 20, 2021

Service people are always friendly, professional and knowledgeable. I’ve been taking my Jeeps there for years and they do excellent work. Jim, Ron, Elizabeth and Astrit are a pleasure to work with. More

by CEGOLDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill W., Ron K., Elizabeth L., Dan P.
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Hi! We couldn't agree with you more, Jim, Ron, Elizabeth, and Astrit are fantastic! We appreciate your kindness and thank you for choosing the Vision Automotive Group!

March 19, 2021

Thank you for the outstanding service on my vehicle Dodge Ram 1500 classic and for having it ready on time and the cleanest of the facility I appreciate it thank you. More

by ODS616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Thank you so much for your high rating! We truly appreciate you taking the time to write out such a fabulous review of our team here at Vision Chrysler Dodge Jeep Ram of Penfield!

March 18, 2021

Service area is always friendly, professional and knowledgeable. I’ve been taking my Jeeps there for years and the do excellent work for a fair price. Liz, Dan, Jordan and the rest of the service sta More

by rbs9299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth L., Jordan Poluch
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

This is wonderful to hear! Our service department holds its services to highest of standards and always tries to work efficiently and quickly. We are happy you found this to be the case during your visit!

March 18, 2021

Always get great, quick service there. Also, staff is considerate and friendly. The waiting room is comfortable and the actual wait usually not too long. More

by bpoluch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan G., Jordan Poluch
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your 5 star review! We appreciate your feedback and hope you have an amazing day!

March 17, 2021

They did what they said they would do and communicated same in a timely manner.. the price quoted was what I was billed. Very satisfied!! More

by BWILLIAMSON13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Poluch
Mar 24, 2021 -

Vision Chrysler Dodge Jeep Ram responded

Joe Provvidenza, our General Manager, and his team pride themselves to ensure our customers have a 100% Truly Exceptional Customer Experience. From your review it sounds like this was achieved! If you ever need anything in the future please let us know.

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