Vision Hyundai Henrietta Rochester - Service Center

Theyve always worked with me to explain what I definitely needed. Employees always pleasant and courteous. Have been coming here since 2009 when I bought my car! needed. Employees always pleasant and courteous. Have been coming here since 2009 when I bought my car! More

I will never go back there to purchase a vehicle. Too many lies from seller and I sat there for 6 hours waiting for finance. Poor Poor service delivery. Still fighting with Hyundai over the many lies Too many lies from seller and I sat there for 6 hours waiting for finance. Poor Poor service delivery. Still fighting with Hyundai over the many lies. More

Tyler was very upfront about my repair options and costs. Answered my questions, and set me up for an appointment at the time I requested. Other than not needing work done, I couldn't have expected more. Ev Answered my questions, and set me up for an appointment at the time I requested. Other than not needing work done, I couldn't have expected more. Everyone I deal with does their best to be helpful and courteous. More

The service center is wonderful for oil change (all I’ve had done) but I would not recommend purchasing a car here. The communication is terrible and they can be quite dishonest. had done) but I would not recommend purchasing a car here. The communication is terrible and they can be quite dishonest. More

They don’t seems be professional and knowledgeable about the issue! Needs to revisit there often! the issue! Needs to revisit there often! More

Convenient location and stays on time with appointment to get in and out in timely manners get in and out in timely manners More

The staff is friendly enough. But having a hard time scheduling a time to leave my vehicle overnight for service to look at an engine noise. I need a loaner and for 2 weeks I have But having a hard time scheduling a time to leave my vehicle overnight for service to look at an engine noise. I need a loaner and for 2 weeks I have been told there isn’t one available. I don’t understand that if I schedule a specific date and time to drop off my vehicle and tell service that I will need a loaner car that they can’t either hold one for me or work out a date and time when they will have one. Very frustrated which is the reason for lower rating. Tempted to go to another Hyundai dealer for service. More

Taylor was great 👍 Helped me get my car detailed and did an outstanding job. Love this dealerships team very welcoming and great people to deal with!!! an outstanding job. Love this dealerships team very welcoming and great people to deal with!!! More

The service writer was very friendly and took good care of me. He made a point to point out what service was done and he walked me out to my car when it was finished. of me. He made a point to point out what service was done and he walked me out to my car when it was finished. More

Tylor was fantastic. Got my vehicle in and out fast, but more importantly Identified the issue that caused my car’s problem and made sure it was rectified. My Palisade i Got my vehicle in and out fast, but more importantly Identified the issue that caused my car’s problem and made sure it was rectified. My Palisade is now running beautifully, thanks to the Vision Hyundai service department. More