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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.4
588 Reviews

588 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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February 10, 2025

Efficient, Friendly, Hard working The staff were all very pleasant, and attentive They listened to what we wanted and delivered More

by KRISTYMINER11
Recommend Dealer
Yes
Employees Worked With
Adner
February 10, 2025

Good place great service mechanic was thorough quick service good parking service writter was good More

by roaks120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Barnhart
February 09, 2025

Michelle was wonderful. She did what need to be done. Michelle helped us so much!! More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle not sure of last name
February 06, 2025

My experience at vision was terrible and how is it that I have a warranty with your company but paid xxxx near 500 buck for a xxxxing air filter? Please explain that because I'm going to have my attorney loo More

by wwiggins88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Melino
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Great service very quick and professional. was in and out as scheduled.thank you great job More

by jpy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Barnhart
January 31, 2025

The customer service is professional and kind and the service department works with you to schedule a time that is most convenient. More

by bsera1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Friendly and listened to my concerns. Though the waiting area is being remodeled there was ample space More

by NOREENBYRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Bradoc, Tylor Barnhart
Jan 28, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 26, 2025

Wife and I had a wonderful experience purchasing a used vehicle from Vision. Our salesman Eric was great! More

by fatpat611
Recommend Dealer
Yes
Employees Worked With
Eric Finnefrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 25, 2025

Vision Hyundai Henrietta Service Department is under construction, but very friendly and helpful despite having to deal with construction. We appreciate this a lot! More

by DirSigSpec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 24, 2025

I always expect great customer service in parts dept and the service dept and have never been disappojnted More

by ANNV1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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