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Vision Kia East Rochester
East Rochester, NY
886 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize.
Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 886 reviews
June 12, 2025
Excellent as usual. Car in and out as scheduled. Manny and staff were very professional and courteous. Car in and out as scheduled. Manny and staff were very professional and courteous. More
by MHOPKIN2
Employees Worked With
Other Employees :
I did not interact with anyone except Manny, and the two ladies that checked me in and cashed me out. Sorry, cannot remember their names but both very courteous and professional.
Verified CustomerJune 10, 2025
Vision Kia East Rochester service department did an amazing , quick , sufficient job with my vehicle. Thank you for taking care of my car! amazing , quick , sufficient job with my vehicle. Thank you for taking care of my car! More
by Meliespe21
Employees Worked With
Other Employees :
Sam
June 09, 2025
Communication and customer service was great. Ziad in particular was excellent and did a great job working through a complicated deal with me. I felt like they went above and beyond every step of Ziad in particular was excellent and did a great job working through a complicated deal with me. I felt like they went above and beyond every step of the way. More
by skeenan729
Employees Worked With
Other Employees :
Ziad Hasasneh
June 05, 2025
I've been coming here for years and really trust the mechanics to keep me safe in my vehicle. However this time I felt very taken advantage of with the amount of work recommended. The service attendant mechanics to keep me safe in my vehicle. However this time I felt very taken advantage of with the amount of work recommended. The service attendant knew I wanted to speak to someone in sales to find the value of my car. However since I approved services on my car first she didn't show me the courtesy to pause service to talk with the sales rep. She went ahead with the services and by the time I spoke with the sales rep to learn my car was worth less than my repair, many services were already completed. More
by Erilyn5
Employees Worked With
Amanda
June 04, 2025
Very friendly sales staff (Adam) and sales manager. Finance/Extended Warranty sales pitch was an "interactive video" slog and very pushy/incredulous that we wouldn't want extended warranty/service pla Finance/Extended Warranty sales pitch was an "interactive video" slog and very pushy/incredulous that we wouldn't want extended warranty/service plans! The guy doing it was nice enough, but we had to turn it down multiple times and refuse to press buttons on a screen until it represented what we wanted. I wouldn't wish that experience on anyone. More
by andrew.wheeland
Employees Worked With
Adam
May 31, 2025
They crew did a good job, I had auto zone do a computer survey of the engine trouble light. It came up as a fuel injector. After they had located the issue they had to wait for the parts. They gave a loane survey of the engine trouble light. It came up as a fuel injector. After they had located the issue they had to wait for the parts. They gave a loaner until it was ready later that day. All in all a good day. Covered under warranty. More
by Sherry
May 28, 2025
From the start of the service experience - everyone was so attentive and kept me informed of when I'd be done and what was happening with the vehicle. so attentive and kept me informed of when I'd be done and what was happening with the vehicle. More
by amccombs
Employees Worked With
