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Vision Kia East Rochester

East Rochester, NY

4.4
1,042 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize. Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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201 E Linden Ave

East Rochester, NY

14445

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Showing 1,042 reviews

August 30, 2025

Very friendly on time with service helpful to answer. Questions makes the day pleasant when staying till my car is done More

by kisslyn819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gammariello, Tom Barnes, David Roque
Sep 05, 2025 -

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 30, 2025

Everything was completed and could tell they went the extra mile on the detailing. Excellent job. More

by charles1hewitt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
Sep 05, 2025 -

Vision Kia East Rochester responded

We value and appreciate your business, Charles. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

August 29, 2025

A huge thank you to Jessica and her team for the outstanding service! They fixed my car in a very meticulous way while I was travelling in the US for Ironman. The whole team was extremely helpful, r More

by ALEXANDRE M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Sep 05, 2025 -

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 28, 2025

No The dealership was very helpful meeting my budget and it was a very relaxed atmosphere. More

by SINC
Recommend Dealer
Yes
Employees Worked With
Taylor
Sep 05, 2025 -

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 28, 2025

Customer service and service department were great. Had no problems at all with either service More

by NancyRice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Sep 05, 2025 -

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 27, 2025

I went for an oil change. The scheduling was easy over the phone. They were ready for me the day of the appointment and the service was great More

by diazcar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I interacted with Amanda
Aug 27, 2025 -

Vision Kia East Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 27, 2025

Always great quick service. Highly recommend. No pressure and very honest. Thanks for the great service More

by pjm300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 22, 2025

Vision Kia in east Rochester is always the best. They have great employees there that are friendly and helpful More

by BECBEC327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 22, 2025

They are always pleasant explain exactly what is being done on our vehicle It’s easy to make an appointment on line More

by d.dlozipone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 21, 2025

Amanda took care of me as she usually does and once again was incredibly kind and knowledgeable. KIA East Rochester should be very lucky to have her. More

by ccavanaugh02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Aug 22, 2025 -

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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