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Vision Kia East Rochester

East Rochester, NY

4.4
884 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize. Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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201 E Linden Ave

East Rochester, NY

14445

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Showing 884 reviews

November 05, 2024

On Tuesday Oct. 15 I had a Maintenance checkup about 2 hours, A part was promised By Maintenance , person Joseph?Kruppenbacher ( I did not get his full name. ) Per More

by josephg20
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JOE KRUPPENBACHER
October 31, 2024

Charge me for something that was free with my deal when I got the car More

by loydspencer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny G.
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
October 31, 2024

The whole process of leasing a car was made very pleasant by our salesman Michael Smith. There was no pressure or xx. More

by l597814
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gammariello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Smith - our salesman - 5 stars
October 31, 2024

Great service great to see two women when you come in to drop your car off. Manager Manny always nice always speaks to me when I come for service wonderful service department More

by JOJOANDER73
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

It was great. Husband pick up car and had rave reviews of your service department. Also, all job items were addressed and the car came back clean from a car wash More

by SHORESLAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
Nov 05, 2024 -

Vision Kia East Rochester responded

We deeply appreciate your positive feedback. We look forward to working with you in the future! As always, thank you for your business.

October 30, 2024

They loaned us a newer model until service on ours. Was completed. Allowing us to test drive a newer model. More

by gapomera1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

They were great I would recommend them for a car . Small but nice place to go More

by tarachapman25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
October 27, 2024

They are very persistent now I have to reach a word minimum in order to review! More

by tammylinds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

Scheduled for my oil change and inspection. They had it complete in less than an hour while I waited. More

by hatem hammad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
October 26, 2024

They are very friendly and HONEST. They won’t try to sell you something you don’t need like other dealerships. They won my business!! More

by DebL14369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Chino
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