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Vision Kia East Rochester

East Rochester, NY

Overview
Employees
Reviews
Vehicles
4.4
868 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize. Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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201 E Linden Ave

East Rochester, NY

14445

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Showing 868 reviews

April 16, 2025

I went I to have a noise that sounded like my door or window was open while driving over 40 miles an hour. They said they fixed it but it isn’t . Noise still there . I have to call and make another app More

by bandit1763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny G.
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

Vision Kia East Rochester responded

"Bandit1763" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 15, 2025

Great experience No high pressure. 100 times better than the last time I bought here. More

by Michaelstanhope13
Recommend Dealer
Yes
Employees Worked With
Patrick Larkin
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Apr 16, 2025 -

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 15, 2025

Clerks are Very friendly . Knowledgeable about what’s wrong . Love that they wash my car ! Waiting room is clean More

by bandit0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Vision Kia East Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 13, 2025

Patrick and David were very helpful with the transaction of my new car.Knowledgeable and customer oriented service More

by eacorke
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
David Roque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Larkin
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Apr 16, 2025 -

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 13, 2025

This dealership has got it together professional nice people.. Service department, A++ highly recommend this place. More

by OPTOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Vision Kia East Rochester responded

We appreciate your continued loyalty and support!

April 12, 2025

The service writer was very efficient and made sure I understood what problems were and the suggested resolutions. I never felt pressured. I appreciate that. More

by ngodkin1
Recommend Dealer
Yes
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Apr 16, 2025 -

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 12, 2025

Not enough sales personnel. Both times I was in the dealership, my sales person was dealing with multiple people at the same time and something I was told should take 1 to 1 1/2 More

by phellis48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Roque
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
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Apr 16, 2025 -

Vision Kia East Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 11, 2025

I don't recall meeting John, but the service the team showed was great.Thanks!! More

by BRITTOR21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Roque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mealey was a good salesman. I appreciate all he did to get me into a car.
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Apr 16, 2025 -

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 08, 2025

The sales person I worked with was friendly, understood what I was looking for, and low pressure. I would recommend him to my family and friends. More

by staci.caron
Recommend Dealer
Yes
Employees Worked With
Yosiah Miller
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Apr 09, 2025 -

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 06, 2025

Problem not fixed after spending over $500 Door closed and dome light staying on issue still there when making a turn or even touching door More

by Audio4tv
Recommend Dealer
No
Report | Print
Apr 08, 2025 -

Vision Kia East Rochester responded

"Audio4tv" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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