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Vision Kia East Rochester
East Rochester, NY
872 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize.
Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 872 reviews
September 09, 2024
Poor. No paper work from the Vision Kia in E. Rochester for my car’s recall work. Long wait. No paper work from the Vision Kia in E. Rochester for my car’s recall work. Long wait. More
by Democracy
Verified CustomerEmployees Worked With
Other Employees :
Don’t know, it’s a mystery. What a pretentious question. Why would you assume the people intro themselves?, JOE KRUPPENBACHER
September 08, 2024
Great job with communication and willingness to listen and help with specific requests we had for a car. It was great to have everything done by phone and email as we live 60 miles away. We agreed on a pr and help with specific requests we had for a car. It was great to have everything done by phone and email as we live 60 miles away. We agreed on a price, and the insurance and registration were completed before we came to pick up the car a few days later. Completely satisfied! More
by janelemew
Employees Worked With
Patrick Larkin, salesperson
September 06, 2024
We came in for a lease, the car was delivered as advertised, and in a very timely and efficient fashion. The folks were wonderful and gave us full instructions and answered any questions we had. advertised, and in a very timely and efficient fashion. The folks were wonderful and gave us full instructions and answered any questions we had. More
by mbcarlberg
Employees Worked With
September 06, 2024
Not happy with my overall treatment. Asked to have seatbelt in backseat that seizes up looked at. Told that it should seize--not under normal driving conditions. Also upholder in back sl Asked to have seatbelt in backseat that seizes up looked at. Told that it should seize--not under normal driving conditions. Also upholder in back slants and drinks spill. Told seats need to be up right and they were at the time it was used. Had to put a towel under it to support it. told all operating fine and not we could not find the problem but bring back if continues. Just to be told nothing wrong was inappropriate. Asked to put additives in my gas and oil???? What was that about? This is my first Kia and I did not get an answer about the additives that made me feel it would be necessary. My car was parked outside in a space so tight I had to have a person from showroom get it out of the spot. Even he needed to back and forth about 4 times to get the car out. I apologize if I seem cranky or upset but I have had many cars And dealerships and this is first one I am unhappy with. Considering trying another Kia dealership for my next service. More
by maryhaler2
Employees Worked With
I don't know any of those people. I worked with a woman and my salesman--Adam--who was extremely nice to me
September 06, 2024
To summarize a review this dealership met all of my needs in a timely manner in a timely manner More
by codyjordan541994
Employees Worked With
September 06, 2024
Knowledgeable for scam problem and helpful with auto repair. Clean and well cared for waiting lounge. repair. Clean and well cared for waiting lounge. More
by RAILEAST
September 05, 2024
Still waiting for a part and hope to be called soon. I had to wait a week to get an appointment only to find a part needed to be ordered. Now waiting again and my car situation is getting worse. I had to wait a week to get an appointment only to find a part needed to be ordered. Now waiting again and my car situation is getting worse. More
by K.MARLETT.C
Employees Worked With
September 01, 2024
Besides getting an oil change and putting dirty oil back in, it? Is my biggest problem. After I dropped it off for an oil change, there was a problem with the engine. I drove it down the street to another m in, it? Is my biggest problem. After I dropped it off for an oil change, there was a problem with the engine. I drove it down the street to another mechanic and I have pictures and video of the oil that was put in there literally 30 minutes before I drove it down. Answers I were given were incorrect about the condition of my car. Telling me I needed new tires which just passed inspection. A lot more that I'm not going to get into detail on here with. If somebody wants to contact me they can feel free.. I feel as if this dealership is very dishonest and once I made a big deal about stuff they changed all their answers which shouldn't have had to go that far! More
by Ryan Johnson
September 01, 2024
Best in the business , love them! ! Manny , Joe, Amanda , and Silverio are the best! Got my oil change done super fast ! Manny , Joe, Amanda , and Silverio are the best! Got my oil change done super fast More
by Mmaley200043
September 01, 2024
Worked very hard to find the car with all the options that we wanted, very happy with the experience that we wanted, very happy with the experience More
by CUCH88
