Back

Vision Kia East Rochester

East Rochester, NY

4.4
889 Reviews
At Vision Kia East Rochester, we take the full-service experience to a whole new level–and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Irondequoit, Greece NY and Brighton NY to provide expert maintenance and car repairs for all makes and models and with valuable service & parts coupons. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Kia Sorento, Sportage, Forte, Optima or Soul, or replacement parts for your current vehicle? Visit the parts department in Rochester for everything that you need to maintain, personalize, or customize. Not sure if Vision Kia East Rochester is the right fit for your automotive needs? Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. We look forward to working with you.
Contact Dealership

201 E Linden Ave

East Rochester, NY

14445

Directions

By Type

Showing 889 reviews

August 24, 2024

Chino was excellent! Thanks, for your expertise and constant communication! Your service was aces, Kia! More

by PennyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chino!, JOE KRUPPENBACHER
Aug 29, 2024 -

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 24, 2024

Stop sending surveys the appointment was like 2 months ago. The service was great but the constant emails is a problem More

by MANDMWILBUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOE KRUPPENBACHER
Aug 29, 2024 -

Vision Kia East Rochester responded

Thank you for taking the time to provide us with this feedback.

August 24, 2024

the dealership was friendly and took care of us with our car needs. thank you More

by JMA879
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 24, 2024

Didn't reset my service notification. Wanted $280 to clean brakes on a one year old car. More

by OPTOUT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny G.
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Amanda was very helpful, and nice. Overall we had a great experience the whole day. More

by sarahmarble2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Herko, JOE KRUPPENBACHER
Aug 29, 2024 -

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 22, 2024

Amanda was patient and reassuring at the desk, The Tech Services are swift and meticulous. More

by Caoineag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gammariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda , JOE KRUPPENBACHER
Aug 29, 2024 -

Vision Kia East Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 22, 2024

Always a great experience! My wait time was low and they did a great job explaining the services completed to me! More

by BEENABOO92593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda, Amanda, JOE KRUPPENBACHER
Aug 29, 2024 -

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 22, 2024

I am always treated well and happy with the work at your Vision Kia service department. More

by DSWENDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
Aug 29, 2024 -

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 20, 2024

Good salespeople. I'm terrible with names & don't have papers in front of me at this time, but liked everyone I worked with. More

by dchambery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gammariello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ingrassia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 20, 2024

My time at Vision kia is always pleasant. At my recent visit, my service advisor was Kelly Bailey and she was very informative regarding any recalls for my car. I initially brought it in for More

by DYOU95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Bailey
Aug 22, 2024 -

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

...
28
...